RELEASE NOTES PowerAlert Device Manager 20.2.1 (Build 942) PowerAlert Office/Medical/Home 20.2.1. (Build 942) 26-September 2023 SHA-1 hash: 8b584afe38cae3bcdd647de9e777ef65185d62d9 Copyright (c) 2023 by Tripp Lite All Rights Reserved IMPORTANT NOTES * These Release Notes apply to both PowerAlert Device Manager firmware and the PowerAlert Office/Home/Medical software application. * Certain SRCOOL devices may begin to reset on an hourly basis if an Ethernet connection is not present. The resolution for this issue is to downgrade to PowerAlert Device Manager version 20.1.0. * After installing PowerAlert Office/Home/Medical, certain devices may not automatically be discovered, resulting in a "No Devices Found" message. The resolution for this issue is to click the on-screen Scan for Devices button until the device is found. * Devices must be running firmware version of 15.5.2 or higher in order to upgrade to PADM20. If devices are running firmware versions 15.5.1 or earlier, they must be upgraded to 15.5.7 prior to the PADM20 upgrade. * This version of PowerAlert Device Manager (PADM20) applies the following security policies: - On initial login with any of the pre-configured Local Users – localadmin, localmanager or localguest – PADM will force the user to change the default password. - The default passwords localadmin, localmanager and localguest are restricted and cannot be used for any user. - The preconfigured SNMPv1 and SNMPv2 users – public and tripplite, respectively – are disabled, by default. Note that PowerAlert Network Management System (PANMS) and PowerAlert Network Shutdown Agent (PANSA) will not discover devices until SNMPv2 user tripplite is enabled. - The default password of the pre-configured SNMPv3 users – localadmin, localmanager or localguest – must be changed prior to use. Note that the new entry will be saved as both the authentication and privacy passwords. - If the Administrator (with new password) navigates to Configuration > Security > User and saves any edits on the page, a warning message will appear about changing the Password and Auth Password for localmanager and localguest. * Beginning with PADM version 20.0.0, LX Platform devices do not include a textual menu interface. The menu interface is superseded by a full-featured Command Line Interface (CLI), capable of the same functionality as the web interface. A maximum of two concurrent CLI sessions are supported. If a third session is attempted, a warning message will appear that the session limit has been reached. The exception to this is if the third session is logging in with the default localdmin/localadmin credentials in which case the oldest active session will be terminated. * Beginning with PADM 20.1.0, SSH and Telnet are disabled by default. This prevents remote access to the CLI. To allow access to the CLI, log into the PADM web interface and enable SSH and/or Telnet (Main Menu --> Network --> Services) * With firmware version 15.x.x, certain device protocols reported the device temperature under the incorrect label, "upsBatteryTemperature.0". In PADM20 this was corrected; the new labels are " tlpUpsDeviceTemperatureC" and "tlpUpsDeviceTemperatureF". * When performing a "Reset to Factory Defaults" using Command Line Interface (CLI), the observed LED sequence on the LX card/device differs from the one observed when executing the Reset from the web interface or long-pressing the Reset button. In all cases, the outcome of the Reset is identical. * Beginning with PADM version 20.0.0, the following features available in PADM version 15.5.x are not supported: HTTP/HTTPS Contacts, EnergyWise, IP filtering (Access Control ) of inbound SNMPv3 users. * Use PowerAlert Element Manager (PAEM) to perform Mass Firmware update on LX Platform Devices running firmware version 15.5.1 or later. See PAEM Release Notes for more information. * If UPS systems operating on 15.5.x are being monitored by PowerAlert Network Shutdown Agent (PANSA) software, upgrading those devices to PADM20 will require them to be deleted and then then re-discovered in PANSA. * External Battery Pack configuration using CLI is not supported in this release. Use the web GUI to execute this function. * Language selection is not supported in this release; the default language is English. REQUIREMENTS DEFECT FIXES [PADM-28591] - GUI: Cart Details should display Device as its Type [PADM-28856] - PA Office is creating unexpected files and folders outside of its install directories [PADM-29044] - Boost and Buck timer values are incorrect [PADM-29066] - Battery Synchronization Error occurs after deleting added batteries [PADM-29073] - Wrong URI used in the Copyright notice [PADM-29077] - CLI: The descriptions for bms, error-code and full-charge contain underscores [PADM-29122] - Device Discovery issue using Family and Group for unsupported device protocol [PADM-29157] - Access via serial console is not available after upgrade [PADM-29162] - For certain device types, Nominal Input Voltage changes over time [PADM-29165] - User documentation does not match LCD for the bypass transfer "interrupt time" setting [PADM-29170] - Static IP and network settings revert to DHCP and defaults on upgrade [PADM-29181] - Update the address in the TRIPPLITE.MIB & TRIPPLITE-PRODUCTS.MIB files [PADM-29189] - An out-of-bounds issue was discovered in the System Tray [PADM-29191] - CLI: descriptions for emergency and vent contain underscores [PADM-29192] - PowerAlert Home accessible only locally, not via IP address [PADM-29195] - Device has a controllable outlet which is not displayed in GUI [PADM-29196] - upsAlarmsPresent reports 0 when there are active alarms [PADM-29199] - Update the address in the End User License Agreement [PADM-29200] - Global Idle Timeout default should be 15 minutes [PADM-29204] - Device becomes inactive immediately after device communications are lost [PADM-29206] - Error with High Critical (Overload) thresholds [PADM-29208] - Seconds on Battery variable is not available in GUI but tlpUpsSecondsOnBattery responds [PADM-29209] - Battery Test value displays "No Test Initiated (DO NOT USE)" [PADM-29210] - Main Load and two load banks are not controllable across all interfaces [PADM-29212] - "Error rebooting device" is displayed when attempting to turn off the device [PADM-29213] - Wiring Fault Detection variable does not display a value [PADM-29214] - When setting Device Properties, character limit is not validated for the Name and Asset Tag fields [PADM-29215] - Device USB connection reports 3024 instead of 3032 in GUI [PADM-29217] - Main Load control slider incorrectly reflect load state [PADM-29224] - Password Complexity Requirements are not enforced by default [PADM-29228] - Battery Age (Years) variable displays "Unknown" [PADM-29230] - Runtime Remaining (Minutes) variable displays a zero value [PADM-29231] - Nominal Input Voltage (V) is reporting a bad data value [PADM-29232] - Individual Outlet Control is not supported and needs to be removed [PADM-29234] - Fan Count variable displays the incorrect value [PADM-29237] - The Battery Low event is not reported [PADM-29239] - Standby mode retains output voltage value [PADM-29247] - SMART1500 Load control issue using WEB and SNMP [PADM-29249] - GUI: under Battery Capacity, Design Capacity value remains at 0 [PADM-29250] - Power Strategy variable displays an incorrect value [PADM-29253] - Charge State variable displays an edit pencil [PADM-29254] - Battery Status value in GUI & CLI does not match tlpUpsBatteryStatus value [PADM-29255] - Main Load shows non-controllable slider after restart [PADM-29257] - After restart Load Controllable reports No [PADM-29258] - CLI Bypass Enter/Exit variables are not displayed [PADM-29262] - Redundancy Mode should not be user configuarable via software [PADM-29263] - Inconsistent use of the words Redundancy and Redundant [PADM-29264] - Overload Utilization (%) "Threshold and Bounds" need to be updated for protocol 4303 UPSs [PADM-29267] - Charge State variable always displays the Standby value [PADM-29271] - Input High/Low Transfer Voltage(V) variables are not available in SNMP ENHANCEMENTS [PADM-29008] - Support 4303 Protocol - Serial [PADM-29115] - Support 3032 Protocol - Serial [PADM-29116] - Support 3032 Protocol - HID KNOWN ISSUES PADM-9738 - SNMP does not report the same battery voltage parameters as does the web interface. [4201] PADM-9766 - On certain devices, configuration SNMP OIDs (e.g. tlpUpsConfigInputVoltage) incorrectly appear to be supported. [5 4006 4100] PADM-13412 - SNMP OIDs tlpUpsLowTransferVoltage and tlpUpsHighTransferVoltage do not map to corresponding UPS MIB OIDS [3021] PADM-13416 - The event battery seconds remaining event and threshold variable should be similar in name PADM-13763 - Output Voltage is not selectable in any interface, other than on the device's LCD [4004] PADM-14689 - Changing installation date via SNMP OID tlpDeviceIdentDateInstalled does not propagate to all other interfaces [3005 3026] PADM-15416 - The Input Frequency variable does not change to zero when input power is cut [4007] PADM-15694 - No Battery age above threshold alert for external battery that is above threshold PADM-16272 - When viewed on a mobile device, the 'Cleared' field in Alerts does not display status [3005] PADM-16488 - On certain devices, the Low Critical Threshold is ignored, resulting in the Battery Low state being triggered when the value falls below the Low Warning Threshold [3014 4007] PADM-16496 - Battery Status and Battery Capacity are incorrectly reported when the device is in a Low Battery condition [5] PADM-16810 - Input Voltage Thresholds do not appear for 380/400/415 VAC devices [4200] PADM-17041 - After undergoing a state change on all loads, certain PDU models may not correctly report the outlet state on a subset of those loads [5005] PADM-17228 - Graphical formatting errors are visible in the mobile environment PADM-17331 - Device Driver-High and low transfer voltages show with a tenths precision but unit can only accept whole number PADM-17340 - In CLI, no error is generated when HTTP, HTTPS, SNMP, SSH and telnet ports are set to the same value PADM-17554 - The Recorded High/Low Output Current values may not be accurate [4006] PADM-17580 - The terminology for E2 sensor Contact Input Alarm Level options (e.g. "Normally Closed") does not align with the condition, i.e. "Alarm" is not "Normal" [9003] PADM-17645 - Executing "Reboot PowerAlert" via the GUI appears differently than when executed via CLI. [5018] PADM-18313 - Temperature set points entered via SNMP (tlpCoolingSetPointDegF) are subject to rounding during conversion and so may not exactly match values entered using GUI or CLI [9002] PADM-18358 - A pin Reset does not automatically close web and CLI sessions even though the sessions become inactive; a screen refresh is required to return the user to the login screen [ALL] PADM-18557 - The names for Output Power(W) variables – KVA and KW – are displayed twice [3015 5018] PADM-18603 - Variable "Auto Shed on Transition" may be displayed in GUI for devices that do not support the features [5018] PADM-18632 - After changes are made to E2 (Envirosense) temp thresholds and reboot, the values sometimes change by .1 resolution PADM-18677 - In CLI, SNMP Set OID Delay, Count, or Interval do not display the minimum value when a value below that minimum is entered [PADM-21012] [4008] PADM-18718 - In CLI, IP filter is inconsistently formatted PADM-18725 - In CLI, a load-group schedule can be enabled with no assigned load-group, and a deleted assigned load group stays assigned PADM-18797 - Firmware updates of SRCOOL products may cause certain data variables to disappear; restoring PowerAlert to Factory Defaults should resolve the issue [9002] PADM-18808 - An email template with empty "from_address" can be successfully saved PADM-18827 - E2 (Envirosense) protocol is incorrectly setting "insideThreshold" to true on startup for Temp(F) Low Critical PADM-18886 - The Battery Age (Years) variable is not correctly displayed when viewed on a Galaxy mobile device [3015] PADM-18948 - The GUI allows the main Load to be cycled a second time, before the first one has completed [3015] PADM-18950 - Inablitity to edit event on a mobile device PADM-18951 - In GUI/Loads, two sets of buttons (Cancel,Save) exist in the Ramp/Shed edit dialog box PADM-19008 - In CLI, the "on" command accepts a value greater than the maximum [4008] PADM-19038 - In GUI, the IP filter displays IPv6 differently from IPv4 PADM-19053 - Actions set to trigger on Clear events may not execute the number of times set by the count value. [5018] PADM-19108 - The Battery Transition Count quantity displayed in SNMP value does not reset when Reset Transition Count is executed in GUI or CLI [4008] PADM-19225 - When using a Galaxy mobile device, the syslog panel icons are not aligned PADM-19226 - The Data log is truncated on mobile devices and can't be scrolled PADM-19227 - In mobile environments, the Accounting Log columns appear in reverse order PADM-19289 - Multiple Save popup messages appear in SMTP setup PADM-19290 - Changes made in the Internet menu item may sometimes fail to save PADM-19304 - For Android phones, icons are not aligned PADM-19359 - Begin Ramp and Shed should be disabled after change ramp state via CLI without applying the change PADM-19491 - Battery Configuration appears differently for internal batteries in comparison to external battery packs PADM-19495 - In CLI, there are unclear indication messages related to "Action" PADM-19524 - Certain scheduled actions are shown for sensors that do not support/have the corresponding feature (i.e. dry contacts) PADM-19535 - In CLI, a Guest account appears to have control capabilities on loads for which it does not have privleges PADM-19585 - Changes made to Alert Contacts in CLI do not automatically update in GUI; a screen refresh is required to view the changes in GUI [9003] PADM-19680 - In the Event Log, date-based filters may not display all relevant event entries [5018] PADM-19699 - The Application Log contains misspelled words PADM-19762 - In CLI, exiting the device command format is required if the device name is changed in SNMP or GUI PADM-19851 - Changing a sensor name does not dynamically update its Dashboard gauge PADM-19943 - The tlpUpsOutletGroup OID can be set to a value of zero [4008] PADM-20046 - Saving an edited device/sensor name takes longer than expected PADM-20047 - In GUI, the values "Current User", "PADM Firmware:" "PADM Uptime" may not appear PADM-20209 - If an event is switched from disabled to enabled while the event is taking place (active alert), it does not get logged or appear as an active alert in the Alert table. [5023] PADM-20223 - In CLI, login after changing the default password takes longer than expected PADM-20240 - In the Event Log, longer event names do not format properly PADM-20307 - Contact Output does not reflect the proper severity PADM-20411 - Certain Battery configuration details presented in SNMP are not displayed in GUI or CLI [3015] PADM-20447 - After deleting then creating load groups, the Load selection page may display a text artifact in the load Name [3015 5018] PADM-20542 - for certain model PDUs, an invalid argument error appears when logging in via serial port PADM-20664 - In SNMP, the tlpUpsConfigBypassLowerLimitPercent variable can be set to a value outside the allowed range [4007] PADM-20703 - For Scheduled Actions, the "run-on" parameter will automatically update to a different value if it is set too close to current time [3015 5018] PADM-20776 - In CLI, no warning appears when a description exceeding 128 characters is entered PADM-20825 - In CLI, the action delay variable can be set to a value outside the allowed range [9002, 9003] PADM-20852 - The Sensor metrics selected to be recorded (in Data Log Settings) are not correctly reflected in CLI [9003 9300] PADM-20895 - If two or three E2 sensors are exchanged on an active device (e.g. disconnect two E2MTs and connect two E2MTDOs), the "Device Properties" page will not immediately reflect the change; eventually it will. A reboot of PowerAlert will immediately resolve the issue. PADM-20961 - For certain Cooling products, Setpoint is occassionally saved as a different value PADM-21034 - After downgrading from 20.0.x to 15.5.x, the device cannot be accessed via SFTP PADM-21041 - Log exports will be recorded as successful even if the recipient email is invalid (e.g. fails Send Test) [3015 5018] PADM-21046 - The Event Log may not record failed SNMP Traps, i.e. sent to an invalid SNMP trap recipient [3015 5018] PADM-21052 - Changes to timezone made in CLI are not reflected in GUI PADM-21226 - In CLI, the word 'logged' is misspelled PADM-21272 - When performing a "Send Test" of an Alert Contact, the "Cancel" function may not work; the test will continue [3015 5018] PADM-21311 - Unselecting device variables to be (Data) logged may cause the displayed data not to align with the column headers [3015 5018] PADM-21315 - If a log export is performed to an invalid email address, the progress indication box may get stuck after reaching 100%; perform a screen refresh to recover [3015 5018] PADM-21341 - CLI allows enabling an action with no added contacts; GUI requires a contact when enabling an action. [4008] PADM-21381 - When Ramp/Shed is being edited in GUI, attempting to make edits via SNMP (tlpUpsControlRamp/Shed) will incorrectly return "Set Succeeded" [4008] PADM-21383 - In CLI, if the load ramp state is changed, but not applied, Begin Ramp and Shed in GUI should be disabled [4008] PADM-21409 - In CLI, the man page for autoexport has a misspelled word PADM-21567 - Threshold tolerances differ between GUI and CLI PADM-21616 - for certain UPSs, changing Input Frequency may take longer than expected to update in SNMP [4007] PADM-21752 - Under certain conditions, Auto Acknowledge and Logging selections may not Save PADM-21808 - For devices that support both controllable and non-controllable loads, Alert/Email/SMS/Traps will get generated for controllable loads, but not the non-controllable loads [3015] PADM-21817 - Buzzer Setting in Device Services is set to the wrong DisplayText flag PADM-21878 - Events triggered via HID (ERRCODE) are not mapped to PADM20 Events [4008] PADM-21887 - When Seconds on Battery > Timed Shutdown Status is enabled, a power event will trigger a fault condition instead of executing the timed shutdown. [4008] PADM-21931 - Changes to Application Log Minimum Severity Setting require a reboot to take effect PADM-21960 - LCD orientation and brightness do not return to default values when a Reset to Factory Default is performed [5017] PADM-21981 - The IP Filter function behaves inconsistently behavior between CLI and GUI PADM-21984 - The IPv6 Filter function accepts an invalid mask PADM-21986 - Local user cannot login using the address set in the IPv6 Filter PADM-21991 - During a firmware upgrade using CLI, the screen may display 'failed to add accounting log record' though the upgrade is successful [4004] PADM-21993 - At the start of a firmware upgrade using CLI, the Accounting Log displays the loopback address as the origin. [5022] PADM-22001 - When editing the linked actions of a stateless event (e.g. Device Startup), PADM20 erroneously allows selection of an On Clear trigger. [4008] PADM-22024 - SNMP OID tlpUpsBatteryPackDetailLastReplaceDate is not writable until the Battery Installed Date is updated in the web interface [3015 3021] PADM-22032 - Data Log Rollups erroneously display parameter categories that are not supported (e.g. input voltage line to neutral L1-N) [5023] PADM-22034 - An email contact can be created when SMTP is disabled PADM-22047 - Fault Condition 'Output Bad' has no value PADM-22049 - For scheduled actions, no warning is provided that the set time must be at least ten minutes beyond current time [9003] PADM-22058 - Metrics listed as 'unknown' in the GUI are not displayed in the Data Log PADM-22060 - The high and low transfer voltage ranges shown in the web interface are incorrect [4004] PADM-22067 - The set values for load ramp and shed delays do not align with the corresponding,observed delays when ramp and shed are executed [3003] PADM-22077 - In CLI, it should not be possible to set a value of zero for output current threshold High [5023] PADM-22107 - Under certain conditions, the shed start command will not work [4008] PADM-22111 - In CLI, a character length error message incorrectly states a lower limit of zero PADM-22113 - After disabling an Autoprobe, the CLI and web interface report status as 'unknown' whereas in SNMP (tlpAgentAutoProbeStatus) it is reported as "OK" [5023] PADM-22115 - On configuring Battery Installed Date via CLI or web interface, the SNMP response for tlpUpsBatteryPackDetailLastReplaceDate is intermittent [4008] PADM-22116 - Configuring the Battery Installed Date value via CLI or web interface does not get reflected in SNMP (tlpUpsBatteryPackDetailLastReplaceDate) [4008] PADM-22138 - A Bypass Out Of Range condition is intermittently reported [4007] PADM-22139 - When the (AC) device is operating in Metric Mode, its status is reported slowly / incorrectly in the software interfaces [9002 9003] PADM-22140 - Disabling 'on-battery-shutdown-seconds' causes the time value to revert to the default value [4006 4007 4008] PADM-22144 - The 'AC Fail and Restore Auto-Reboot' command is available in SNMP and the web interface, but not in CLI [4006] PADM-22158 - The Bypass Voltage Low Limit and High Limit ranges reported in SNMP differ from those reported in CLI and the web interface [4000] PADM-22292 - THD Alert Tolerance does not have a value in SNMP, though displayed in GUI and CLI PADM-22356 - Min/Max Recorded High/Low briefly displays invalid values PADM-22494 - "Card Upgrade Succeeded" event is not captured in syslog PADM-22512 - In CLI, when logging in via the config port, the Last login message is missing PADM-22551 - After resetting to factory defaults, the LCD brightness value is 100% but the actual brightness is 25% PADM-22572 - An email contact for an action entered in CLI appears as the Contact value in the web GUI PADM-22581 - In Device details, the severity color of a sensor alarm is not propogated to the parent level PADM-22608 - SNMP tlpAgentSnmpContactTestTrap OID sends mulitple test traps PADM-22609 - SNMP tlpAgentEmailContactTest OID sends mulitple test emails PADM-22635 - tlpUpsControlUpsOff is treated as a reset if tlpUpsControlUpsOn is sent first [4006] PADM-22717 - SRCOOL Dehumidify mode behaves differently between Cooler models PADM-22728 - SRCOOL2 KWM and 12K are missing a Dashboard gauge after LX card restart PADM-22729 - SRCOOL2KWM does not retain "FAN Always On" setting after LX card restart PADM-22772 - On certain PDU models, applying an IP address via LCD does not sync in the GUI PADM-22794 - On certain PDU models, when Total Harmonic Distortion Setting is enabled/disabled via the LCD, the user gets logged out of GUI PADM-22851 - when serially connected, the CLI occassionally prints extra newlines PADM-22941 - In GUI, there aer duplicate selections to enable and disable remote setpoint PADM-22986 - The Humidity metric sometimes displays an invalid value PADM-23029 - The Buzzer setting may be displayed with no value PADM-23077 - SRCOOL Remote Setpoint is not re-enabled from saved back-up PADM-23088 - For certain PDUs, E2 parameters do not clear from LCD after being disconnected and removed from the GUI PADM-23130 - Issues with the Output Energy and Output Power reported values PADM-23196 - Under certain conditions, connecting an E2 causes the card to go offline; a power cycle is required to get it back online PADM-23216 - GUI displays a created "Local User/Action" twice PADM-23232 - Device-replacing an E2 with a different model E2 does not follow this rule PADM-23269 - Configuring Maximum Efficiency & Maximum Quality settings enables frequency conversion PADM-23270 - Incorrect Battery Test and Device Mode values are displayed while in Bypass mode PADM-23275 - In CLI, when performing a firmware check, the status message displays nonsensical text PADM-23304 - On certain PDU models, the Alerts shown in GUI do not match those shown via SNMP PADM-23320 - THD variable and parent do not change color to reflect out of bounds threshold PADM-23388 - SRCOOL with multiple connected E2 sensors causes issues with Remote Temperature PADM-23550 - Under certain conditions, message 'Another log export is currently in progess' is erroneiously displayed PADM-23570 - SNMP tlpPduOutputSource OID reports an invalid value PADM-23589 - When downloading firmware using "check for update", an error is reported although the update actually ensues PADM-23593 - In CLI, using the device restart command, a delay value of 65535 seconds results in a 10-second delay PADM-23602 - On certain PDUs, a SET on tlpPduControlResetGeneralFault cannot be performed when a general fault is present PADM-23629 - On certain PDUs, a modified Power On Delay value is not retained 0 after power cycle PADM-23645 - The system clock reverts to RTC after being set to NTP using SNMP PADM-23776 - Waveform data is missing some data points when comparing the card data to spec PADM-23796 - When logged in as guest, Load state is displayed differently between CLI and web interface PADM-23829 - Autoprobe State and Status usage is different between CLI and web interface PADM-23849 - When Static DNS is enabled, DHCP-assigned IPv6 DNS is still used, but incorrectly reported PADM-23863 - Role Privileges can be assigned for fucntions not supported by the device PADM-23931 - Time zone appearing in syslog messages does not match system setting PADM-24003 - The green LED on the interface card incorrectly illuminates during some operations PADM-24043 - SNMP sets to OID in tlpPduOutletTable intermittently fail PADM-24073 - tlpAtsControlResetInputVoltageMinMax enumerates only a single control PADM-24075 - tlpAtsInputPhaseVoltageMin and Max OIDs from source 2 track data from input source 1 PADM-24109 - tlpAtsControlResetOutputCurrentMinMax control does not reset MinMax values PADM-24120 - "Temperature Alert Tolerance" can be set using CLI and web interface, but not SNMP PADM-24125 - SNMP tlpAgentAutoProbeStatus does not match web interface and CLI state PADM-24147 - Event Log data displays "PowerAlert Started" as "Warning" instead of "Informational" PADM-24157 - The LED display of the device does not recognize a second connected E2 device PADM-24232 - tlpAtsOutputSource enumerates an invalid value PADM-24312 - Breaker Status reports it is Closed when it is physically Open PADM-24526 - Changing clock source to NTP or RTC can be performed in web interface and CLI, but not via SNMP PADM-24536 - SNMP OID "sysLocation.0" does not display the value PADM-24552 - In Device Details, when a THD event is triggered the fourth instance of a General Fault disappears PADM-24610 - In Device Details, after a THD Out of Range event is triggered, Fault 1 is renamed to Fault 2 PADM-24674 - After restoring factory default, device discovery intermittently fails PADM-24682 - Maximum and Minimum voltage variables are inconsistently displayed in the web interface PADM-24695 - GUI-getting error navigating through data log PADM-24731 - Under certain conditions, the Data Log does not display entries in a timely manner PADM-24738 - The SMS message for certain "Informational" alerts are listed as "Critical" PADM-24764 - An unknown username appears in an Application Log message PADM-24767 - In the Application Log, "environment" is misspelled PADM-25024 - Unable to perform the Add Battery function on some devices PADM-25050 - The web interface does not provide access to certain features supported by the device PADM-25051 - The web interface does display active power, though supported by the device PADM-25070 - The web interface does display device uptime, though supported by the device PADM-25372 - For certain devices, E2 device communications are lost after system reboot PADM-25400 - For certain devices, it's LCD reports ::1 instead of the full assigned static IPv6 Address PADM-25407 - For certain devices, the Isobreaker Fault Event Detail Log is reporting the wrong "Loads Turned Off" PADM-25595 - Under certain conditions, the Accounting Log does not reflect the correct number of "invalid password" events PADM-25654 - For some variables, incorrect units of measure are displayed PADM-25705 - Relay Calibration appears for certain devices that do not support the feature PADM-25795 - In the Application Log, "service" is misspelled PADM-25807 - THD Out Of Range values in the Data Log and corresponding Event Log entry are not in sync PADM-25847 - Error messages appear in the Syslog file PADM-25865 - Not all THD Out Of Range events are captured in the Event Log PADM-25867 - The Waveform or Waveform banner does not appear for all THD Out of Range events PADM-26059 - Global/User Pressure Preference may appear for devices that do not support it PADM-26110 - The system does not check for errors when saving incomplete changes to time/date PADM-26207 - In CLI, "read_config_store open failure" messages appear, though the traps are sent/received PADM-26212 - Initialization commands may be skipped if PowerAlert O/H/M is connected at the same time PADM-26420 - Selftest can be executed from the device display, but not from usint the web interface SNMP PADM-26523 - Battery test is reported as successful though the main load is off (Standby Mode) PADM-26622 - Visual indicators of fault or alarm are not consistent in the web interface PADM-26786 - Editing the "Minimum Capacity to Restart (%)" value does not save PADM-26936 - In CLI, Fan Location variables are missing PADM-27040 - The error message for a failed firmware update refers to log entries that do not exist PADM-27122 - In the action pulldown menu, LED Configuration appears twice PADM-27147 - Error message related to device scanning contains technical artifacts PADM-27164 - Data Log Rollup displays empty values that are not displayed in the Data Log PADM-27166 - "Unknown" entries occasionally appear in the Data Log for specific variables PADM-27197 - Performing "Factory Restore without Network Settings" removes the Network settings PADM-27250 - Emergency Power Off event is incorrectly displayed when a Waveform acquisition is in progress PADM-27280 - Under certain conditions, waveforms are no longer displayed PADM-27448 - Categorization labels are inconsistent between CLI and web interface PADM-27484 - SNMP OIDs for E2 device Celsius High and Low Temperature Limits are missing PADM-27548 - SNMPv1/2/3 Trap Test displays the incorrect "Source IP" PADM-27603 - E2 contact description has no character limit in the web interface PADM-27608 – No error checks related to the use special characters "/ \' in SNMP and the web interface PADM-27611 - In the web interface, Buzzer displays "Enabled" when audible alarm is muted PADM-27648 - The Battery Installed Date cannot be editted via SNMP PADM-27656 - The device description field cannot be cleared PADM-27713 - SNMP Binding does not revert to ANY when adapter goes to disconnected state PADM-27764 - User-configurd sorting of Device Details is not maintained after closing the browser PADM-27964 - Some battery dates are incorrectly configured leading to Battery Age alerts on the LCD PADM-28032 - The status of inactive devices is reported as 'none' as opposed to 'offline' PADM-28095 - All outlets OIDs are not available when the device is connected serially PADM-28147 - Intermittently, uninstalling instances that PA Office does not remove all services PADM-28232 - In the web interface, there are inconsistencies with Battery Age representation PADM-28240 - Under certain conditions, a technical artifact appears in the Change Password window PADM-28241 - The Mute Buzzer variable incorrectly displays an Edit control PADM-28338 - Changes made to UpdateVariableByOid are not yet applied to UpdateAdvancedVariableByOid PADM-28348 - In certain cases, unsuccessful variable updates are not displayed as errors in the web interface PADM-28412 - Some parameters without child parameters are incorrectly displayed with expansion chevrons PADM-28489 - The error message for exceeded login attempts may appear too quickly to read PADM-28553 - The PA OHM "Check For Updates" download filename lacks description and extension. PADM-28577 - In the LED Configurator utility, the "No color" option should not be viable for certain effects PADM-28578 - After installing PowerAlert local, the Main Load is not controllable until a subsequent login PADM-28580 - When using the LED Configurator, a custom color cannot be selected in certain cases PADM-28584 - In some cases the LED Configurator color selector displays three rows of custom colors PADM-28592 - Battery Configuration Details and Cart Details dialog box fields cannot be blank PADM-28614 - Under certain conditions, the Check for Update function fails to download the update file PADM-28996 - Under certain conditions, the device LCD displays "Bad Gateway" PADM-29032 - Boost and Buck cannot be disabled via CLI and SNMP PADM-29223 - "No Device Found" message appears after installation PADM-29240 - Certain SRCOOL devices periodically reset when an Eternet connection is not present. ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- RELEASE NOTES PowerAlert Device Manager 20.2.0 (Build 922) 01-MAY-2023 Copyright (c) 2023 by Tripp Lite All Rights Reserved IMPORTANT NOTES (same as above) REQUIREMENTS DEFECT FIXES [PADM-18473] - CLI: the loads selections in the edit "Add/Edit role" card works incorrectly [PADM-18552] - GUI: Watchdog is incorrectly reported in Device details [PADM-18674] - CLI: incorrect word "download" on login banner when firmware is both staged and available via web [PADM-18743] - CLI: the "security-mode" parameter is not displayed [PADM-19022] - Total minutes on battery is labelled as (Seconds) [PADM-20786] - The tlpUpsConfigHigh/LowVoltageTransfer OIDs cannot be configured in SNMP [PADM-20661] - CLI: scheduled-recurrence should not update when frequency is once [PADM-20786] - SNMP: unable to configure tlpUpsConfigHigh/LowVoltageTransfer OIDs [PADM-21287] - 4008 'Loads Not All On' alarm did not clear after more than 30 min. [PADM-21463] - CLI restore command displays message with underscores: source_file_not_exist_err [PADM-21720] - For devices that have hardware Last and Next battery install dates, those parameters should be saved on a restore [PADM-21828] - GUI: Events & Actions - Events: Incorrect Email Alarm ID (Stateless Events) [PADM-21974] - CLI: No Data Log Purge Warning Message appears when Interval is changed [PADM-22014] - tlpUpsConfigHighVoltageResetTolerance fails to write [PADM-22019] - tlpUpsConfigLowVoltageResetTolerance fails to write [PADM-22026] - tlpUpsControlResetAllParameters is not available [PADM-22103] - GUI: Battery Test Date displays the Invalid Date value [PADM-22232] - Error message "failure response" appears after creating a Load Group [PADM-22234] - Alert page displays "Temperature Beyond Limits" even though the problem has been resolved [PADM-22453] - "Auto Shed on Transition" changes to disable after editing "power on delay" [PADM-22509] - PDU 5023 - "log (data)> show report" displays rows that are not displayed in GUI [PADM-22513] - "Device reboot successfully requested" is displayed when executing "Reboot PowerAlert" [PADM-22710] - CLI: the list of "Privileges" doesn't display "All" selection [PADM-22989] - Battery age date shows an invalid date [PADM-22995] - Input Line count changes from 3 to 4 after a breaker is opened (unlike other PDU's) [PADM-23128] - Reporting errors appear with certain Fault Conditions [PADM-23184] - Remove Internal Battery Row when device has no Internal Batteries [PADM-23199] - R-Series (4004 protocol) UPS that does NOT have internal batteries, reports internal batteries in PADM20 [PADM-23222] - The filter in 'Loads - Loads Overview' does not work the same as in the other pages [PADM-23251] - R-Series (4004) Runtime Remaining value does not consistently/correctly update when using PADM20 batteries tab [PADM-23301] - Battery Self-test has inconsistent reporting of status [PADM-23494] - Some accounting log entries include refresh token [PADM-23769] - GUI: Error message needs to be re-worded [PADM-23858] - Upgrade from 20.0.0.2526 reverts static IPv4 to DHCP [PADM-23874] - Bind DN does not accept certain special characters (dash -, underscore _, likely others) [PADM-24085] - Input Frequency reports zero across all interfaces [PADM-24116] - Input Source In Use is displaying incorrect value [PADM-24131] - CLI downgrade text is displayed when updating from 20.0.0.2526 to 20.0.1.97 [PADM-24135] - For certain PDUs, outlets are not correctly related to circuits and phases [PADM-24242] - Displaying device detail load takes much longer than before [PADM-24258] - OIDs for Battery Status report normal when Battery is disconnected [PADM-24623] - LDAP: "@" is erroneously appended to Active Directory searches [PADM-24641] - LDAP: sAMAccountName gets added to the Login Name Attribute when editing a newly created LDAP server [PADM-24644] - LDAP: "Login Name Attribute" is set to "userPrincipalName" when the field is blank [PADM-24728] - GUI Dashboard Edit Graph displays only Output Voltage Phase 1 variable; Output Voltage Phases 2 & 3 are not displayed [PADM-24763] - Provide details in Accounting, Application, Data & Event Log body of emails [PADM-24765] - tlpUpsInputSource values do not match real-world state of input [PADM-24810] - The popup "Apply Network" message gets displayed twice [PADM-25138] - Factory restores do not complete. Event log says: Restored system configuration (errors encountered) [PADM-25186] - Rebooting the OS does not log a PowerAlert stopped message in the event log [PADM-25226] - Update product name to "PowerAlert LX" [PADM-25364] - Device reports On Utility as the mode when Battery Low is reached [PADM-25493] - Attempting to upload an LX backup to a PA Home instance does not provide sufficient detail in the error message [PADM-25717] - Device name displayed in gauges on dashboard only shows 23 characters instead of the required 40 [PADM-25755] - "Device Properties" page doesn't recognize a sensor connection [PADM-25830] - OID: tlpAlarmsPresent.0 is not published on startup of clean system until an alarm is generated [PADM-25951] - Reset to the factory action doesn't delete Syslog files [PADM-26191] - CLI can delete an active device [PADM-26226] - In PowerAlert Local & PANSA, support the case when there is no main device [PADM-26710] - SRCOOL25K missing serial number from UIs [PADM-26794] - Nominal Input Voltage option is displayed for a device that doesn't support it [PADM-26852] - Config Service: Change version response from 15.20.20 to 20.x.x.x for PANSA [PADM-26938] - System update trap is missing the MAC address when sent from an LX card [PADM-26968] - Remove Serial Number from Device Properties when blank [PADM-27138] - trap-sender does not start [PADM-27313] - Cannot change Min/Max-Critical/Warning values of Battery Capacity function [PADM-27777] - CLI: add Input Source as keywords [PADM-28162] - Hot Plug on WebLx card is broken [PADM-28370] - Battery info at index 5 is not read from the device [PADM-28439] - Config only attributes missing in device notification [PADM-28490] - GUI: When device name is with max characters, the Events page wraps text on itself [PADM-28491] - Install Date is different between two windows [PADM-28494] - GUI and CLI do not report Input Line Sensitivity variable value [PADM-28495] - Input Line Sensitivity drop down menu is blank [PADM-28503] - Unable to set Battery Installed Date variable value [PADM-28515] - tlpUpsConfigInputFrequency should show value in 0.1Hz [PADM-28587] - Battery Installed Date variable displays "unknown" [PADM-28604] - Battery Transition Count variable is not supported by the device [PADM-28610] - "Bad Voltage Threshold" window displays a possible range of 0.0-0.0 [PADM-28612] - Ramp/Shed settings do not sync on a "Replacement" of a device [PADM-28620] - CLI: output contacts open command has undefined "integer-value" [PADM-28621] - Discovery issues on upgrade [PADM-28624] - CLI: load command no longer works [PADM-28626] - Ramp/Shed Enable Bits logic is incorrect in device service [PADM-28647] - tlpUpsDeviceMainLoadCommand is deprecated but allows main load control [PADM-28660] - Battery Low event is not reported [PADM-28664] - Circuit Voltage variable displays the incorrect Type / category [PADM-28669] - CLI: Main load RESTART delay is in minutes [PADM-28670] - CLI: Main load ON startup delay is in minutes [PADM-28680] - Emergency Vent is displayed for a device that not equipped with the feature [PADM-28690] - Move SHUT load 3 ramp/shed delays to Device Details [PADM-28731] - Configuration data overwritten with defaults [PADM-28742] - Factory reset with "keep network settings" does not work [PADM-28764] - No battery info is shown on battery page [PADM-28792] - CLI: Wrong error shown when delay value is out of range for main load ON command [PADM-28796] - SRCOOL unable to complete Shutdown Action [PADM-28806] - Certain devices lose communication when Operating Mode Off and Remote Sensor Active are False [PADM-28926] - Fix rest API integration tests [PADM-28927] - Enable SSH Before Rest API Tests [PADM-28980] - static_protocol: Macros.hpp/cpp need updating to allow VS 2022 compile [PADM-29001] - Eaton (Shut) devices are not discovered [PADM-29007] - TrippLite by Eaton devices are not discovered [PADM-29016] - Restore To Factory Defaults but maintain network settings resets network settings [PADM-29024] - Serial number is not formatted correctly [PADM-29029] - Card is not accessible via SNMP & SFTP, GUI & SSH access work [PADM-29030] - Bypass high/low limit displays empty dropdown menu [PADM-29031] - SFTP access is intermittent [PADM-29033] - Boost and Buck voltages can be modified in CLI but not in via SNMP or the web interface [PADM-29034] - In CLI, under certain conditions it is not possible to add trigger to an action [PADM-29035] - Under certain conditions, executing the command to turn off UPS off fails to do so [PADM-29038] - In CLI, th full-charge description contains underscores [PADM-29039] - Humidity settings cannot be changed via SNMP, though possible using web interface and CLI [PADM-29040] - PA does not update to login page after restore to factory default [PADM-29041] - CLI percent variable description contains the EEV text [PADM-29042] - Shed Delay displays 999999 as default [PADM-29043] - SNMP tlpUpsInputSource responds with an incorrect value [PADM-29047] - Set-Point and Temp Band cannot be set for Celsius using SNMP [PADM-29049] - Discharge and Suction Pressure randomly switch between PSI and Bar Units [PADM-29052] - Turn off Delay is displayed differently between CLI and the web interface [PADM-29053] - Overloaded alarm does not report when Overloaded Event occurs [PADM-29054] - The system does not properly discover certain devices running communication protocol 4100 [PADM-29055] - "Unimplemented" is displayed after executing the show device command [PADM-29056] - For certain devices, the Model value changes over time [PADM-29057] - Adding / Removing Gauges is missing Discharge Pressure selection [PADM-29058] - In the web interface, temperature band cannot be changed more than once without a reboot [PADM-29062] - The system reports Apparent Power in Watts, though it should be reported in VA [PADM-29065] - Out of Range and General faults appear when placing the unit on battery [PADM-29067] - The system cannot discover certain devices running communication protocol 4000 [PADM-29068] - Battery Low Event is displayed in the device interface but not in software [PADM-29069] - CLI split-phase description contains underscores [PADM-29070] - CLI source-1 & source-2 descriptions contain underscores [PADM-29071] - tlpAlarmTable responds with nonsensical responses for several OIDs [PADM-29072] - Device Service: getActionsSupported is failing, causing GUI/CLI to misfunction [PADM-29074] - tlpUpsIdentNumBypass is reported in SNMP, but not CLI or web interface [PADM-29077] - In CLI, the descriptions for commands bms, error-code and full-charge contain underscores [PADM-29078] - Time Shutdown Seconds input range is different between the web interface and SNMP [PADM-29080] - In SNMP, Bypass Phase Out of Range and RMS Under Voltage alarms are missing details [PADM-29081] - The tlpCoolingReturnAirHighAlarmBandF OID is not saving values correctly [PADM-29082] - tlpCoolingSetPointBandDegF SETs are witten to the web interface and CLI, but not the device display [PADM-29083] - The tlpCoolingHumidityTargetBand OID description does not specify that a tenths value must be entered [PADM-29087] - In SNMP, the "Output Utilization Above Threshold" alarm is missing details [PADM-29088] - The web interface does not immediately reflect that an inactive E2 was deleted [PADM-29089] - SSH/Telnet are disabled by default, but SSH is can still be used [PADM-29091] - The Set Point Temperature (Band) dialog box displays inconsisten/cryptic text [PADM-29092] - Review bypass high/low limits [PADM-29094] - Battery Charger Type variable (ABM Cycling) need to be removed [PADM-29101] - Alarm Code representation does not match LCD or User Manual [PADM-29106] - The system displays the wrong Power Strategy ENHANCEMENTS [PADM-9372] - CLI: it takes ~10 seconds for the CLI prompt to appear once logged in [PADM-14136] - Confusing terminology with respect to Output Contacts status values and the variable name [PADM-14152] - Dry Contact Test control does not exist in any interface [PADM-14155] - AVR Boost and AVR Buck feature is missing in all interfaces [PADM-14158] - Boost timer and Buck timer feature is missing in all interfaces [PADM-14160] - High and Low Gap variables feature is missing in all interfaces [PADM-14161] - Reset Event Counter and Timers control is missing in all interfaces [PADM-14162] - Boost voltage value is not being saved [PADM-14163] - External Fan Test feature is missing in all interfaces [PADM-14164] - Boost voltage feature is missing in all interfaces [PADM-14165] - Buck voltage feature is missing in all interfaces [PADM-14166] - Setting battery temperature compensation feature is missing in all interfaces [PADM-16217] - CLI: no way to determine if IP is static or dynamic [PADM-17781] - CLI: Data log "show report" errors out when emulator window is too small [PADM-17825] - CLI: consider changing "snmp-server" to "snmp-contact" [PADM-18016] - CLI Login (e.g. via SSH) is very slow [PADM-18829] - AVR Boost/Buck not available in all interfaces [PADM-21396] - GUI: SMS contact - carrier is missing in contacts table [PADM-21732] - CLI: issues with "custom" name in the "Carrier" selection list [PADM-22071] - Improve wording of error message to reflect the fact a page reload may fix the issue [PADM-22431] - Stop misusing Pool NTP servers by default [PADM-23019] - Add Wattage variables to data log [PADM-24970] - Manual Alarm Reset list placement [PADM-25023] - Add back Waveform capture support for protocol 4008 [PADM-25298] - Add Nominal Input Frequency to missing HIDs [PADM-28320] - Support Eaton 9PX - Serial [PADM-28321] - Support Eaton 9SX - Serial [PADM-28478] - Show disable contact in actions/log exports [PADM-28479] - Remote Shutdown (Turn Off Device) for ALL single-phase UPSs (regardless of VA). [PADM-29011] - Update PADM Copyright date to 2023 GUI [PADM-29012] - Update PADM Copyright date to 2023 CLI KNOWN ISSUES PADM-9738 - SNMP does not report the same battery voltage parameters as does the web interface. [4201] PADM-9766 - On certain devices, configuration SNMP OIDs (e.g. tlpUpsConfigInputVoltage) incorrectly appear to be supported. [5 4006 4100] PADM-13412 - SNMP OIDs tlpUpsLowTransferVoltage and tlpUpsHighTransferVoltage do not map to corresponding UPS MIB OIDS [3021] PADM-13416 - The event battery seconds remaining event and threshold variable should be similar in name PADM-13763 - Output Voltage is not selectable in any interface, other than on the device's LCD [4004] PADM-14689 - Changing installation date via SNMP OID tlpDeviceIdentDateInstalled does not propagate to all other interfaces [3005 3026] PADM-15416 - The Input Frequency variable does not change to zero when input power is cut [4007] PADM-15694 - No Battery age above threshold alert for external battery that is above threshold PADM-16272 - When viewed on a mobile device, the 'Cleared' field in Alerts does not display status [3005] PADM-16488 - On certain devices, the Low Critical Threshold is ignored, resulting in the Battery Low state being triggered when the value falls below the Low Warning Threshold [3014 4007] PADM-16496 - Battery Status and Battery Capacity are incorrectly reported when the device is in a Low Battery condition [5] PADM-16810 - Input Voltage Thresholds do not appear for 380/400/415 VAC devices [4200] PADM-17041 - After undergoing a state change on all loads, certain PDU models may not correctly report the outlet state on a subset of those loads [5005] PADM-17228 - Graphical formatting errors are visible in the mobile environment PADM-17331 - Device Driver-High and low transfer voltages show with a tenths precision but unit can only accept whole number PADM-17340 - In CLI, no error is generated when HTTP, HTTPS, SNMP, SSH and telnet ports are set to the same value PADM-17554 - The Recorded High/Low Output Current values may not be accurate [4006] PADM-17580 - The terminology for E2 sensor Contact Input Alarm Level options (e.g. "Normally Closed") does not align with the condition, i.e. "Alarm" is not "Normal" [9003] PADM-17645 - Executing "Reboot PowerAlert" via the GUI appears differently than when executed via CLI. [5018] PADM-18313 - Temperature set points entered via SNMP (tlpCoolingSetPointDegF) are subject to rounding during conversion and so may not exactly match values entered using GUI or CLI [9002] PADM-18358 - A pin Reset does not automatically close web and CLI sessions even though the sessions become inactive; a screen refresh is required to return the user to the login screen [ALL] PADM-18557 - The names for Output Power(W) variables – KVA and KW – are displayed twice [3015 5018] PADM-18603 - Variable "Auto Shed on Transition" may be displayed in GUI for devices that do not support the features [5018] PADM-18632 - After changes are made to E2 (Envirosense) temp thresholds and reboot, the values sometimes change by .1 resolution PADM-18677 - In CLI, SNMP Set OID Delay, Count, or Interval do not display the minimum value when a value below that minimum is entered [PADM-21012] [4008] PADM-18718 - In CLI, IP filter is inconsistently formatted PADM-18725 - In CLI, a load-group schedule can be enabled with no assigned load-group, and a deleted assigned load group stays assigned PADM-18797 - Firmware updates of SRCOOL products may cause certain data variables to disappear; restoring PowerAlert to Factory Defaults should resolve the issue [9002] PADM-18808 - An email template with empty "from_address" can be successfully saved PADM-18827 - E2 (Envirosense) protocol is incorrectly setting "insideThreshold" to true on startup for Temp(F) Low Critical PADM-18886 - The Battery Age (Years) variable is not correctly displayed when viewed on a Galaxy mobile device [3015] PADM-18948 - The GUI allows the main Load to be cycled a second time, before the first one has completed [3015] PADM-18950 - Inablitity to edit event on a mobile device PADM-18951 - In GUI/Loads, two sets of buttons (Cancel,Save) exist in the Ramp/Shed edit dialog box PADM-19008 - In CLI, the "on" command accepts a value greater than the maximum [4008] PADM-19038 - In GUI, the IP filter displays IPv6 differently from IPv4 PADM-19053 - Actions set to trigger on Clear events may not execute the number of times set by the count value. [5018] PADM-19108 - The Battery Transition Count quantity displayed in SNMP value does not reset when Reset Transition Count is executed in GUI or CLI [4008] PADM-19225 - When using a Galaxy mobile device, the syslog panel icons are not aligned PADM-19226 - The Data log is truncated on mobile devices and can't be scrolled PADM-19227 - In mobile environments, the Accounting Log columns appear in reverse order PADM-19289 - Multiple Save popup messages appear in SMTP setup PADM-19290 - Changes made in the Internet menu item may sometimes fail to save PADM-19304 - For Android phones, icons are not aligned PADM-19359 - Begin Ramp and Shed should be disabled after change ramp state via CLI without applying the change PADM-19491 - Battery Configuration appears differently for internal batteries in comparison to external battery packs PADM-19495 - In CLI, there are unclear indication messages related to "Action" PADM-19524 - Certain scheduled actions are shown for sensors that do not support/have the corresponding feature (i.e. dry contacts) PADM-19535 - In CLI, a Guest account appears to have control capabilities on loads for which it does not have privleges PADM-19585 - Changes made to Alert Contacts in CLI do not automatically update in GUI; a screen refresh is required to view the changes in GUI [9003] PADM-19680 - In the Event Log, date-based filters may not display all relevant event entries [5018] PADM-19699 - The Application Log contains misspelled words PADM-19762 - In CLI, exiting the device command format is required if the device name is changed in SNMP or GUI PADM-19851 - Changing a sensor name does not dynamically update its Dashboard gauge PADM-19943 - The tlpUpsOutletGroup OID can be set to a value of zero [4008] PADM-20046 - Saving an edited device/sensor name takes longer than expected PADM-20047 - In GUI, the values "Current User", "PADM Firmware:" "PADM Uptime" may not appear PADM-20209 - If an event is switched from disabled to enabled while the event is taking place (active alert), it does not get logged or appear as an active alert in the Alert table. [5023] PADM-20223 - In CLI, login after changing the default password takes longer than expected PADM-20240 - In the Event Log, longer event names do not format properly PADM-20307 - Contact Output does not reflect the proper severity PADM-20411 Certain Battery configuration details presented in SNMP are not displayed in GUI or CLI [3015] PADM-20447 After deleting then creating load groups, the Load selection page may display a text artifact in the load Name [3015 5018] PADM-20542 - for certain model PDUs, an invalid argument error appears when logging in via serial port PADM-20664 - In SNMP, the tlpUpsConfigBypassLowerLimitPercent variable can be set to a value outside the allowed range [4007] PADM-20703 - For Scheduled Actions, the "run-on" parameter will automatically update to a different value if it is set too close to current time [3015 5018] PADM-20776 - In CLI, no warning appears when a description exceeding 128 characters is entered PADM-20825 - In CLI, the action delay variable can be set to a value outside the allowed range [9002, 9003] PADM-20852 - The Sensor metrics selected to be recorded (in Data Log Settings) are not correctly reflected in CLI [9003 9300] PADM-20895 - If two or three E2 sensors are exchanged on an active device (e.g. disconnect two E2MTs and connect two E2MTDOs), the "Device Properties" page will not immediately reflect the change; eventually it will. A reboot of PowerAlert will immediately resolve the issue. PADM-20961 - For certain Cooling products, Setpoint is occassionally saved as a different value PADM-21034 - After downgrading from 20.0.x to 15.5.x, the device cannot be accessed via SFTP PADM-21041 - Log exports will be recorded as successful even if the recipient email is invalid (e.g. fails Send Test) [3015 5018] PADM-21046 - The Event Log may not record failed SNMP Traps, i.e. sent to an invalid SNMP trap recipient [3015 5018] PADM-21052 - Changes to timezone made in CLI are not reflected in GUI PADM-21226 - In CLI, the word 'logged' is misspelled PADM-21272 - When performing a "Send Test" of an Alert Contact, the "Cancel" function may not work; the test will continue [3015 5018] PADM-21311 - Unselecting device variables to be (Data) logged may cause the displayed data not to align with the column headers [3015 5018] PADM-21315 - If a log export is performed to an invalid email address, the progress indication box may get stuck after reaching 100%; perform a screen refresh to recover [3015 5018] PADM-21341 - CLI allows enabling an action with no added contacts; GUI requires a contact when enabling an action. [4008] PADM-21381 - When Ramp/Shed is being edited in GUI, attempting to make edits via SNMP (tlpUpsControlRamp/Shed) will incorrectly return "Set Succeeded" [4008] PADM-21383 - In CLI, if the load ramp state is changed, but not applied, Begin Ramp and Shed in GUI should be disabled [4008] PADM-21409 - In CLI, the man page for autoexport has a misspelled word PADM-21567 - Threshold tolerances differ between GUI and CLI PADM-21616 - for certain UPSs, changing Input Frequency may take longer than expected to update in SNMP [4007] PADM-21752 - Under certain conditions, Auto Acknowledge and Logging selections may not Save PADM-21808 - For devices that support both controllable and non-controllable loads, Alert/Email/SMS/Traps will get generated for controllable loads, but not the non-controllable loads [3015] PADM-21817 - Buzzer Setting in Device Services is set to the wrong DisplayText flag PADM-21878 - Events triggered via HID (ERRCODE) are not mapped to PADM20 Events [4008] PADM-21887 - When Seconds on Battery > Timed Shutdown Status is enabled, a power event will trigger a fault condition instead of executing the timed shutdown. [4008] PADM-21931 - Changes to Application Log Minimum Severity Setting require a reboot to take effect PADM-21960 - LCD orientation and brightness do not return to default values when a Reset to Factory Default is performed [5017] PADM-21981 - The IP Filter function behaves inconsistently behavior between CLI and GUI PADM-21984 - The IPv6 Filter function accepts an invalid mask PADM-21986 - Local user cannot login using the address set in the IPv6 Filter PADM-21991 - During a firmware upgrade using CLI, the screen may display 'failed to add accounting log record' though the upgrade is successful [4004] PADM-21993 - At the start of a firmware upgrade using CLI, the Accounting Log displays the loopback address as the origin. [5022] PADM-22001 - When editing the linked actions of a stateless event (e.g. Device Startup), PADM20 erroneously allows selection of an On Clear trigger. [4008] PADM-22024 - SNMP OID tlpUpsBatteryPackDetailLastReplaceDate is not writable until the Battery Installed Date is updated in the web interface [3015 3021] PADM-22032 - Data Log Rollups erroneously display parameter categories that are not supported (e.g. input voltage line to neutral L1-N) [5023] PADM-22034 - An email contact can be created when SMTP is disabled PADM-22047 - Fault Condition 'Output Bad' has no value PADM-22049 - For scheduled actions, no warning is provided that the set time must be at least ten minutes beyond current time [9003] PADM-22058 - Metrics listed as 'unknown' in the GUI are not displayed in the Data Log PADM-22060 - The high and low transfer voltage ranges shown in the web interface are incorrect [4004] PADM-22067 - The set values for load ramp and shed delays do not align with the corresponding,observed delays when ramp and shed are executed [3003] PADM-22077 - In CLI, it should not be possible to set a value of zero for output current threshold High [5023] PADM-22107 - Under certain conditions, the shed start command will not work [4008] PADM-22111 - In CLI, a character length error message incorrectly states a lower limit of zero PADM-22113 - After disabling an Autoprobe, the CLI and web interface report status as 'unknown' whereas in SNMP (tlpAgentAutoProbeStatus) it is reported as "OK" [5023] PADM-22115 - On configuring Battery Installed Date via CLI or web interface, the SNMP response for tlpUpsBatteryPackDetailLastReplaceDate is intermittent [4008] PADM-22116 - Configuring the Battery Installed Date value via CLI or web interface does not get reflected in SNMP (tlpUpsBatteryPackDetailLastReplaceDate) [4008] PADM-22138 - A Bypass Out Of Range condition is intermittently reported [4007] PADM-22139 - When the (AC) device is operating in Metric Mode, its status is reported slowly / incorrectly in the software interfaces [9002 9003] PADM-22140 - Disabling 'on-battery-shutdown-seconds' causes the time value to revert to the default value [4006 4007 4008] PADM-22144 - The 'AC Fail and Restore Auto-Reboot' command is available in SNMP and the web interface, but not in CLI [4006] PADM-22158 - The Bypass Voltage Low Limit and High Limit ranges reported in SNMP differ from those reported in CLI and the web interface [4000] PADM-22292 - THD Alert Tolerance does not have a value in SNMP, though displayed in GUI and CLI PADM-22356 - Min/Max Recorded High/Low briefly displays invalid values PADM-22494 - "Card Upgrade Succeeded" event is not captured in syslog PADM-22512 - In CLI, when logging in via the config port, the Last login message is missing PADM-22551 - After resetting to factory defaults, the LCD brightness value is 100% but the actual brightness is 25% PADM-22572 - An email contact for an action entered in CLI appears as the Contact value in the web GUI PADM-22581 - In Device details, the severity color of a sensor alarm is not propogated to the parent level PADM-22608 - SNMP tlpAgentSnmpContactTestTrap OID sends mulitple test traps PADM-22609 - SNMP tlpAgentEmailContactTest OID sends mulitple test emails PADM-22635 - tlpUpsControlUpsOff is treated as a reset if tlpUpsControlUpsOn is sent first [4006] PADM-22717 - SRCOOL Dehumidify mode behaves differently between Cooler models PADM-22728 - SRCOOL2 KWM and 12K are missing a Dashboard gauge after LX card restart PADM-22729 - SRCOOL2KWM does not retain "FAN Always On" setting after LX card restart PADM-22772 - On certain PDU models, applying an IP address via LCD does not sync in the GUI PADM-22794 - On certain PDU models, when Total Harmonic Distortion Setting is enabled/disabled via the LCD, the user gets logged out of GUI PADM-22851 - when serially connected, the CLI occassionally prints extra newlines PADM-22941 - In GUI, there aer duplicate selections to enable and disable remote setpoint PADM-22986 - The Humidity metric sometimes displays an invalid value PADM-23029 - The Buzzer setting may be displayed with no value PADM-23077 - SRCOOL Remote Setpoint is not re-enabled from saved back-up PADM-23088 - For certain PDUs, E2 parameters do not clear from LCD after being disconnected and removed from the GUI PADM-23130 - Issues with the Output Energy and Output Power reported values PADM-23196 - Under certain conditions, connecting an E2 causes the card to go offline; a power cycle is required to get it back online PADM-23216 - GUI displays a created "Local User/Action" twice PADM-23232 - Device-replacing an E2 with a different model E2 does not follow this rule PADM-23269 - Configuring Maximum Efficiency & Maximum Quality settings enables frequency conversion PADM-23270 - Incorrect Battery Test and Device Mode values are displayed while in Bypass mode PADM-23275 - In CLI, when performing a firmware check, the status message displays nonsensical text PADM-23304 - On certain PDU models, the Alerts shown in GUI do not match those shown via SNMP PADM-23320 - THD variable and parent do not change color to reflect out of bounds threshold PADM-23388 - SRCOOL with multiple connected E2 sensors causes issues with Remote Temperature PADM-23550 - Under certain conditions, message 'Another log export is currently in progess' is erroneiously displayed PADM-23570 - SNMP tlpPduOutputSource OID reports an invalid value PADM-23589 - When downloading firmware using "check for update", an error is reported although the update actually ensues PADM-23593 - In CLI, using the device restart command, a delay value of 65535 seconds results in a 10-second delay PADM-23602 - On certain PDUs, a SET on tlpPduControlResetGeneralFault cannot be performed when a general fault is present PADM-23629 - On certain PDUs, a modified Power On Delay value is not retained 0 after power cycle PADM-23645 - The system clock reverts to RTC after being set to NTP using SNMP PADM-23776 - Waveform data is missing some data points when comparing the card data to spec PADM-23796 - When logged in as guest, Load state is displayed differently between CLI and web interface PADM-23829 - Autoprobe State and Status usage is different between CLI and web interface PADM-23849 - When Static DNS is enabled, DHCP-assigned IPv6 DNS is still used, but incorrectly reported PADM-23863 - Role Privileges can be assigned for fucntions not supported by the device PADM-23931 - Time zone appearing in syslog messages does not match system setting PADM-24003 - The green LED on the interface card incorrectly illuminates during some operations PADM-24043 - SNMP sets to OID in tlpPduOutletTable intermittently fail PADM-24073 - tlpAtsControlResetInputVoltageMinMax enumerates only a single control PADM-24075 - tlpAtsInputPhaseVoltageMin and Max OIDs from source 2 track data from input source 1 PADM-24109 - tlpAtsControlResetOutputCurrentMinMax control does not reset MinMax values PADM-24120 - "Temperature Alert Tolerance" can be set using CLI and web interface, but not SNMP PADM-24125 - SNMP tlpAgentAutoProbeStatus does not match web interface and CLI state PADM-24147 - Event Log data displays "PowerAlert Started" as "Warning" instead of "Informational" PADM-24157 - The LED display of the device does not recognize a second connected E2 device PADM-24232 - tlpAtsOutputSource enumerates an invalid value PADM-24312 - Breaker Status reports it is Closed when it is physically Open PADM-24526 - Changing clock source to NTP or RTC can be performed in web interface and CLI, but not via SNMP PADM-24536 - SNMP OID "sysLocation.0" does not display the value PADM-24552 - In Device Details, when a THD event is triggered the fourth instance of a General Fault disappears PADM-24610 - In Device Details, after a THD Out of Range event is triggered, Fault 1 is renamed to Fault 2 PADM-24674 - After restoring factory default, device discovery intermittently fails PADM-24682 - Maximum and Minimum voltage variables are inconsistently displayed in the web interface PADM-24695 - GUI-getting error navigating through data log PADM-24731 - Under certain conditions, the Data Log does not display entries in a timely manner PADM-24738 - The SMS message for certain "Informational" alerts are listed as "Critical" PADM-24764 - An unknown username appears in an Application Log message PADM-24767 - In the Application Log, "environment" is misspelled PADM-25024 - Unable to perform the Add Battery function on some devices PADM-25050 - The web interface does not provide access to certain features supported by the device PADM-25051 - The web interface does display active power, though supported by the device PADM-25070 - The web interface does display device uptime, though supported by the device PADM-25372 - For certain devices, E2 device communications are lost after system reboot PADM-25400 - For certain devices, it's LCD reports ::1 instead of the full assigned static IPv6 Address PADM-25407 - For certain devices, the Isobreaker Fault Event Detail Log is reporting the wrong "Loads Turned Off" PADM-25595 - Under certain conditions, the Accounting Log does not reflect the correct number of "invalid password" events PADM-25654 - For some variables, incorrect units of measure are displayed PADM-25705 - Relay Calibration appears for certain devices that do not support the feature PADM-25795 - In the Application Log, "service" is misspelled PADM-25807 - THD Out Of Range values in the Data Log and corresponding Event Log entry are not in sync PADM-25847 - Error messages appear in the Syslog file PADM-25865 - Not all THD Out Of Range events are captured in the Event Log PADM-25867 - The Waveform or Waveform banner does not appear for all THD Out of Range events PADM-26059 - Global/User Pressure Preference may appear for devices that do not support it PADM-26110 - The system does not check for errors when saving incomplete changes to time/date PADM-26207 - In CLI, "read_config_store open failure" messages appear, though the traps are sent/received PADM-26212 - Initialization commands may be skipped if PowerAlert O/H/M is connected at the same time PADM-26420 - Selftest can be executed from the device display, but not from usint the web interface SNMP PADM-26523 - Battery test is reported as successful though the main load is off (Standby Mode) PADM-26622 - Visual indicators of fault or alarm are not consistent in the web interface PADM-26786 - Editing the "Minimum Capacity to Restart (%)" value does not save PADM-26936 - In CLI, Fan Location variables are missing PADM-27040 - The error message for a failed firmware update refers to log entries that do not exist PADM-27122 - In the action pulldown menu, LED Configuration appears twice PADM-27147 - Error message related to device scanning contains technical artifacts PADM-27164 - Data Log Rollup displays empty values that are not displayed in the Data Log PADM-27166 - "Unknown" entries occasionally appear in the Data Log for specific variables PADM-27197 - Performing "Factory Restore without Network Settings" removes the Network settings PADM-27250 - Emergency Power Off event is incorrectly displayed when a Waveform acquisition is in progress PADM-27280 - Under certain conditions, waveforms are no longer displayed PADM-27448 - Categorization labels are inconsistent between CLI and web interface PADM-27484 - SNMP OIDs for E2 device Celsius High and Low Temperature Limits are missing PADM-27548 - SNMPv1/2/3 Trap Test displays the incorrect "Source IP" PADM-27603 - E2 contact description has no character limit in the web interface PADM-27608 – No error checks related to the use special characters "/ \' in SNMP and the web interface PADM-27611 - In the web interface, Buzzer displays "Enabled" when audible alarm is muted PADM-27648 - The Battery Installed Date cannot be editted via SNMP PADM-27656 - The device description field cannot be cleared PADM-27713 - SNMP Binding does not revert to ANY when adapter goes to disconnected state PADM-27764 - User-configurd sorting of Device Details is not maintained after closing the browser PADM-27964 - Some battery dates are incorrectly configured leading to Battery Age alerts on the LCD PADM-28032 - The status of inactive devices is reported as 'none' as opposed to 'offline' PADM-28095 - All outlets OIDs are not available when the device is connected serially PADM-28147 - Intermittently, uninstalling instances that PA Office does not remove all services PADM-28232 - In the web interface, there are inconsistencies with Battery Age representation PADM-28240 - Under certain conditions, a technical artifact appears in the Change Password window PADM-28241 - The Mute Buzzer variable incorrectly displays an Edit control PADM-28338 - Changes made to UpdateVariableByOid are not yet applied to UpdateAdvancedVariableByOid PADM-28348 - In certain cases, unsuccessful variable updates are not displayed as errors in the web interface PADM-28412 - Some parameters without child parameters are incorrectly displayed with expansion chevrons PADM-28489 - The error message for exceeded login attempts may appear too quickly to read PADM-28553 - The PA OHM "Check For Updates" download filename lacks description and extension. PADM-28577 - In the LED Configurator utility, the "No color" option should not be viable for certain effects PADM-28578 - After installing PowerAlert local, the Main Load is not controllable until a subsequent login PADM-28580 - When using the LED Configurator, a custom color cannot be selected in certain cases PADM-28584 - In some cases the LED Configurator color selector displays three rows of custom colors PADM-28592 - Battery Configuration Details and Cart Details dialog box fields cannot be blank PADM-28614 - Under certain conditions, the Check for Update function fails to download the update file PADM-28996 - Under certain conditions, the device LCD displays "Bad Gateway" PADM-29032 - Boost and Buck cannot be disabled via CLI and SNMP ------------------------------------------------------------------------------------------------------------------------------------------------------------------- RELEASE NOTES PowerAlert Device Manager 20.1.0 (Build 87) 09-SEP-2022 SHA-1 hash: d6b8dcc97d98128c6b53134ba7d46e6a1aa9bcc1 Copyright (c) 2022 by Tripp Lite All Rights Reserved IMPORTANT NOTES (same as above) REQUIREMENTS DEFECT FIXES PADM-27871 - Discovery succeeds on PC, but fails on Card [STG only] PADM-27947 - Shut driver is named "D0000", but device service is looking for "d0000" [STG only] PADM-27957 - Communications on G2 fails PADM-27979 - CLONE - Firmware upgrade with modified upgrade-package succeeds [STG only] PADM-28291 - Discovery must exclude non 5-series devices [STG only] PADM-28292 - SHUT Protocol Naming Cannot be Generic [STG only] PADM-28339 - Remove 'Import file' on Batteries Page if no add nor delete exists PADM-28382 - Normalize remaining variables - Eaton SHUT-5 [STG only] PADM-28461 - Missing IPv6 Address - LCD and E-LX Card are not in sync [STG only] PADM-28462 - Missing IPv4 Address - LCD and LXE Card are not in sync [STG only] PADM-28463 - Missing MAC Address - LCD and LXE Card are not in sync [STG only] PADM-28464 - Missing Firmware Version - LCD and LXE Card are not in sync [STG only] PADM-28469 - Ramp settings are not synchronizing correctly PADM-28471 - Shed settings are not synchronizing correctly ENHANCEMENTS PADM-26887 - Support Eaton's SHUT Protocol PADM-27150 - Increase SMTP password character limit to 256 characters PADM-27692 - Minimize the serial write/read delay for devices that do not require longer delays PADM-27980 - The Login screen should lock up after multiple repeated unsuccessful attempts PADM-27981 - Disable Telnet by Default PADM-27982 - Guest User should not be able to export logs PADM-27984 - Do not use expired SSL Certificates NEW ISSUES (Note: these issues may have existed in previous releases) KNOWN ISSUES PADM-9738 - SNMP does not report the same battery voltage parameters as does the web interface. [4201] PADM-9766 - On certain devices, configuration SNMP OIDs (e.g. tlpUpsConfigInputVoltage) incorrectly appear to be supported. [5 4006 4100] PADM-13412 - SNMP OIDs tlpUpsLowTransferVoltage and tlpUpsHighTransferVoltage do not map to corresponding UPS MIB OIDS [3021] PADM-13416 - The event battery seconds remaining event and threshold variable should be similar in name PADM-13763 - Output Voltage is not selectable in any interface, other than on the device's LCD [4004] PADM-14689 - Changing installation date via SNMP OID tlpDeviceIdentDateInstalled does not propagate to all other interfaces [3005 3026] PADM-15416 - The Input Frequency variable does not change to zero when input power is cut [4007] PADM-15694 - No Battery age above threshold alert for external battery that is above threshold PADM-16272 - When viewed on a mobile device, the 'Cleared' field in Alerts does not display status [3005] PADM-16488 - On certain devices, the Low Critical Threshold is ignored, resulting in the Battery Low state being triggered when the value falls below the Low Warning Threshold [3014 4007] PADM-16496 - Battery Status and Battery Capacity are incorrectly reported when the device is in a Low Battery condition [5] PADM-16810 - Input Voltage Thresholds do not appear for 380/400/415 VAC devices [4200] PADM-17041 - After undergoing a state change on all loads, certain PDU models may not correctly report the outlet state on a subset of those loads [5005] PADM-17331 - Device Driver-High and low transfer voltages show with a tenths precision but unit can only accept whole number PADM-17340 - In CLI, no error is generated when HTTP, HTTPS, SNMP, SSH and telnet ports are set to the same value PADM-17554 - The Recorded High/Low Output Current values may not be accurate [4006] PADM-17580 - The terminology for E2 sensor Contact Input Alarm Level options (e.g. "Normally Closed") does not align with the condition, i.e. "Alarm" is not "Normal" [9003] PADM-17645 - Executing "Reboot PowerAlert" via the GUI appears differently than when executed via CLI. [5018] PADM-17826 - in CLI, Press ^C causes an error PADM-18313 - Temperature set points entered via SNMP (tlpCoolingSetPointDegF) are subject to rounding during conversion and so may not exactly match values entered using GUI or CLI [9002] PADM-18358 - A pin Reset does not automatically close web and CLI sessions even though the sessions become inactive; a screen refresh is required to return the user to the login screen [ALL] PADM-18557 - The names for Output Power(W) variables – KVA and KW – are displayed twice [3015 5018] PADM-18603 - Variable "Auto Shed on Transition" may be displayed in GUI for devices that do not support the features [5018] PADM-18632 - After changes are made to E2 (Envirosense) temp thresholds and reboot, the values sometimes change by .1 resolution PADM-18677 - In CLI, SNMP Set OID Delay, Count, or Interval do not display the minimum value when a value below that minimum is entered [PADM-21012] [4008] PADM-18725 - In CLI, a load-group schedule can be enabled with no assigned load-group, and a deleted assigned load group stays assigned PADM-18797 - Firmware updates of SRCOOL products may cause certain data variables to disappear; restoring PowerAlert to Factory Defaults should resolve the issue [9002] PADM-18808 - An email template with empty "from_address" can be successfully saved PADM-18827 - E2 (Envirosense) protocol is incorrectly setting "insideThreshold" to true on startup for Temp(F) Low Critical PADM-18886 - The Battery Age (Years) variable is not correctly displayed when viewed on a Galaxy mobile device [3015] PADM-18948 - The GUI allows the main Load to be cycled a second time, before the first one has completed [3015] PADM-18950 - Inablitity to edit event on a mobile device PADM-18951 - In GUI/Loads, two sets of buttons (Cancel,Save) exist in the Ramp/Shed edit dialog box PADM-19008 - In CLI, the "on" command accepts a value greater than the maximum [4008] PADM-19053 - Actions set to trigger on Clear events may not execute the number of times set by the count value. [5018] PADM-19108 - The Battery Transition Count quantity displayed in SNMP value does not reset when Reset Transition Count is executed in GUI or CLI [4008] PADM-19226 - The Data log is truncated on mobile devices and can't be scrolled PADM-19289 - Multiple Save popup messages appear in SMTP setup PADM-19290 - Changes made in the Internet menu item may sometimes fail to save PADM-19359 - Begin Ramp and Shed should be disabled after change ramp state via CLI without applying the change PADM-19491 - Battery Configuration appears differently for internal batteries in comparison to external battery packs PADM-19524 - Certain scheduled actions are shown for sensors that do not support/have the corresponding feature (i.e. dry contacts) PADM-19535 - In CLI, a Guest account appears to have control capabilities on loads for which it does not have privleges PADM-19585 - Changes made to Alert Contacts in CLI do not automatically update in GUI; a screen refresh is required to view the changes in GUI [9003] PADM-19680 - In the Event Log, date-based filters may not display all relevant event entries [5018] PADM-19762 - In CLI, exiting the device command format is required if the device name is changed in SNMP or GUI PADM-19851 - Changing a sensor name does not dynamically update its Dashboard gauge PADM-19943 - The tlpUpsOutletGroup OID can be set to a value of zero [4008] PADM-20209 - If an event is switched from disabled to enabled while the event is taking place (active alert), it does not get logged or appear as an active alert in the Alert table. [5023] PADM-20307 - Contact Output does not reflect the proper severity PADM-20411 Certain Battery configuration details presented in SNMP are not displayed in GUI or CLI [3015] PADM-20447 After deleting then creating load groups, the Load selection page may display a text artifact in the load Name [3015 5018] PADM-20664 - In SNMP, the tlpUpsConfigBypassLowerLimitPercent variable can be set to a value outside the allowed range [4007] PADM-20703 - For Scheduled Actions, the "run-on" parameter will automatically update to a different value if it is set too close to current time [3015 5018] PADM-20825 - In CLI, the action delay variable can be set to a value outside the allowed range [9002, 9003] PADM-20852 - The Sensor metrics selected to be recorded (in Data Log Settings) are not correctly reflected in CLI [9003 9300] PADM-20895 - If two or three E2 sensors are exchanged on an active device (e.g. disconnect two E2MTs and connect two E2MTDOs), the "Device Properties" page will not immediately reflect the change; eventually it will. A reboot of PowerAlert will immediately resolve the issue. PADM-20961 - For certain Cooling products, Setpoint is occassionally saved as a different value PADM-21034 - After downgrading from 20.0.x to 15.5.x, the device cannot be accessed via SFTP PADM-21041 - Log exports will be recorded as successful even if the recipient email is invalid (e.g. fails Send Test) [3015 5018] PADM-21046 - The Event Log may not record failed SNMP Traps, i.e. sent to an invalid SNMP trap recipient [3015 5018] PADM-21052 - Changes to timezone made in CLI are not reflected in GUI PADM-21272 - When performing a "Send Test" of an Alert Contact, the "Cancel" function may not work; the test will continue [3015 5018] PADM-21287 - Under certain conditions the 'Loads Not All On' alert may not clear at the same time as the alert for the corresponding individual load(s). [4008] PADM-21311 - Unselecting device variables to be (Data) logged may cause the displayed data not to align with the column headers [3015 5018] PADM-21315 - If a log export is performed to an invalid email address, the progress indication box may get stuck after reaching 100%; perform a screen refresh to recover [3015 5018] PADM-21341 - CLI allows enabling an action with no added contacts; GUI requires a contact when enabling an action. [4008] PADM-21342 - Standard external battery packs that are added in the Batteries page are numerically represented on the Device Details page under "Number of External Batteries". Smart external battery packs can be added in the Batteries page, but are not be accounted for in "Number of External Batteries". PADM-21381 - When Ramp/Shed is being edited in GUI, attempting to make edits via SNMP (tlpUpsControlRamp/Shed) will incorrectly return "Set Succeeded" [4008] PADM-21383 - In CLI, if the load ramp state is changed, but not applied, Begin Ramp and Shed in GUI should be disabled [4008] PADM-21567 - Threshold tolerances differ between GUI and CLI PADM-21685 - For certain UPS models, the Events page may display duplicate or similar-sounding events. PADM-21720 - Battery Replacement Dates are overwritten during a Restore action [4006] PADM-21752 - Under certain conditions, Auto Acknowledge and Logging selections may not Save PADM-21808 - For devices that support both controllable and non-controllable loads, Alert/Email/SMS/Traps will get generated for controllable loads, but not the non-controllable loads [3015] PADM-21828 - The Email Alarm ID for certain event types (stateless) is shared; it should be unique for each such event [4008] PADM-21878 - Events triggered via HID (ERRCODE) are not mapped to PADM20 Events [4008] PADM-21887 - When Seconds on Battery > Timed Shutdown Status is enabled, a power event will trigger a fault condition instead of executing the timed shutdown. [4008] PADM-21931 - Changes to Application Log Minimum Severity Setting require a reboot to take effect PADM-21960 - LCD orientation and brightness do not return to default values when a Reset to Factory Default is performed [5017] PADM-21981 - The IP Filter function behaves inconsistently behavior between CLI and GUI PADM-21984 - The IPv6 Filter function accepts an invalid mask PADM-21986 - Local user cannot login using the address set in the IPv6 Filter PADM-21991 - During a firmware upgrade using CLI, the screen may display 'failed to add accounting log record' though the upgrade is successful [4004] PADM-21993 - At the start of a firmware upgrade using CLI, the Accounting Log displays the loopback address as the origin. [5022] PADM-22001 - When editing the linked actions of a stateless event (e.g. Device Startup), PADM20 erroneously allows selection of an On Clear trigger. [4008] PADM-22024 - SNMP OID tlpUpsBatteryPackDetailLastReplaceDate is not writable until the Battery Installed Date is updated in the web interface [3015 3021] PADM-22032 - Data Log Rollups erroneously display parameter categories that are not supported (e.g. input voltage line to neutral L1-N) [5023] PADM-22047 - Fault Condition 'Output Bad' has no value PADM-22049 - For scheduled actions, no warning is provided that the set time must be at least ten minutes beyond current time [9003] PADM-22058 - Metrics listed as 'unknown' in the GUI are not displayed in the Data Log PADM-22060 - The high and low transfer voltage ranges shown in the web interface are incorrect [4004] PADM-22062 - When setting a false value for TruthValue OIDs during an SNMP SET, PADM20 should not respond with an error [4008] PADM-22067 - The set values for load ramp and shed delays do not align with the corresponding,observed delays when ramp and shed are executed [3003] PADM-22077 - In CLI, it should not be possible to set a value of zero for output current threshold High [5023] PADM-22107 - Under certain conditions, the shed start command will not work [4008] PADM-22108 - The date and time values of the Real Time Clock are affected by a firmware upgrade [9002 9003] PADM-22113 - After disabling an Autoprobe, the CLI and web interface report status as 'unknown' whereas in SNMP (tlpAgentAutoProbeStatus) it is reported as "OK" [5023] PADM-22115 - On configuring Battery Installed Date via CLI or web interface, the SNMP response for tlpUpsBatteryPackDetailLastReplaceDate is intermittent [4008] PADM-22116 - Configuring the Battery Installed Date value via CLI or web interface does not get reflected in SNMP (tlpUpsBatteryPackDetailLastReplaceDate) [4008] PADM-22138 - A Bypass Out Of Range condition is intermittently reported [4007] PADM-22139 - When the (AC) device is operating in Metric Mode, its status is reported slowly / incorrectly in the software interfaces [9002 9003] PADM-22140 - Disabling 'on-battery-shutdown-seconds' causes the time value to revert to the default value [4006 4007 4008] PADM-22144 - The 'AC Fail and Restore Auto-Reboot' command is available in SNMP and the web interface, but not in CLI [4006] PADM-22158 - The Bypass Voltage Low Limit and High Limit ranges reported in SNMP differ from those reported in CLI and the web interface [4000] PADM-22234 - Intermittently, a "Temperature Beyond Limits" Alert may persist after the threshold is changed to be in range [5018] PADM-22292 - THD Alert Tolerance does not have a value in SNMP, though displayed in GUI and CLI PADM-22356 - Min/Max Recorded High/Low briefly displays invalid values PADM-22489 - Keyboard Interrupts (Ctrl+C) in CLI cause multiple Python messages to appear PADM-22494 - "Card Upgrade Succeeded" event is not captured in syslog PADM-22509 - The Data Log in CLI (report) shows rows that are not displayed in GUI PADM-22551 - After resetting to factory defaults, the LCD brightness value is 100% but the actual brightness is 25% PADM-22581 - In Device details, the severity color of a sensor alarm is not propogated to the parent level PADM-22608 - SNMP tlpAgentSnmpContactTestTrap OID sends mulitple test traps PADM-22609 - SNMP tlpAgentEmailContactTest OID sends mulitple test emails PADM-22635 - tlpUpsControlUpsOff is treated as a reset if tlpUpsControlUpsOn is sent first [4006] PADM-22717 - SRCOOL Dehumidify mode behaves differently between Cooler models PADM-22728 - SRCOOL2 KWM and 12K are missing a Dashboard gauge after LX card restart PADM-22729 - SRCOOL2KWM does not retain "FAN Always On" setting after LX card restart PADM-22756 - Delete "Reset Device" Command and Control from Driver PADM-22772 - On certain PDU models, applying an IP address via LCD does not sync in the GUI PADM-22794 - On certain PDU models, when Total Harmonic Distortion Setting is enabled/disabled via the LCD, the user gets logged out of GUI PADM-22986 - The Humidity metric sometimes displays an invalid value PADM-23029 - The Buzzer setting may be displayed with no value PADM-23077 - SRCOOL Remote Setpoint is not re-enabled from saved back-up PADM-23130 - Issues with the Output Energy and Output Power reported values PADM-23196 - Under certain conditions, connecting an E2 causes the card to go offline; a power cycle is required to get it back online PADM-23216 - GUI displays a created "Local User/Action" twice PADM-23232 - Device-replacing an E2 with a different model E2 does not follow this rule PADM-23304 - On certain PDU models, the Alerts shown in GUI do not match those shown via SNMP PADM-23320 - THD variable and parent do not change color to reflect out of bounds threshold PADM-23388 - SRCOOL with multiple connected E2 sensors causes issues with Remote Temperature PADM-23494 - Under certain conditions, Accounting Log entries include the refresh token PADM-28339 A user without permissions to add/remove batteries should not be able to 'Import file' PADM-28382 Normalize variable naming used by the SHUT-5 protocol PADM-28468 "Charger Off" is reported when "Charger Type" is changed to "Constant Charge" PADM-28469 Ramp settings are not synchronizing correctly PADM-28471 Shed settings are not synchronizing correctly PADM-28485 Several variables display incorrect values PADM-28486 Under certain conditions, Data Log values do not appear in GUI & CLI PADM-28489 The error message for exceeded login attempts may appear too quickly to read PADM-28492 MIB entries for the SHUT-5 protocol are are missing enumerations PADM-28496 Multiple Communication Lost events are reported for a single occurrence PADM-28498 tlpUpsInputSourceAvailable is reporting the wrong states PADM-28504 The WEBCARDLXE does not work with legacy Eaton 5PX models PADM-28514 CLI some Help (show) descriptions contain underscores PADM-28517 Device Firmware variable is not reported/displayed PADM-28518 Several Hardware Features variables don't display a value PADM-28519 Error Problem executing main load growler message PADM-28521 The serial number for SRCOOL devices disappears from the UI's under certain conditions PADM-28525 tlpUpsControlUpsRestart turns off the device, but then does not turn it back on PADM-28526 Buzzer Status variable always displays the Silent value PADM-28532 The Input/Output Line Count variables are not displayed for certain devices that support them PADM-28536 The Seconds On Battery variable is not present in GUI & CLI PADM-28539 tlpUpsConfigBatteryAgeWarningThreshold doesn't respond PADM-28540 Battery Status & Battery Low variables are missing SNMP OIDs PADM-28542 PS6471 4000 communication protocol is not discovered PADM-28543 Under certain conditions, connection of an E2MT may cause the card to shut down PADM-28562 The UI displays the incorrect quantity of controllable loads PADM-28563 The UI does not display the Loads Ramp/Shed tab for certain devices that support the function PADM-28461 Missing IPv6 Address - LCD and E-LX Card are not in sync PADM-28462 Missing IPv4 Address - LCD and E-LX Card are not in sync PADM-28463 Missing MAC Address - LCD and E-LX Card are not in sync PADM-28464 Missing Firmware Version - LCD and E-LX Card are not in sync PADM-28695 For UPSs running protocol 4302, entering a Shed Delay value of 65535 disables Shed; Ramp cannot be disabled PADM-28727 For UPSs running protocol 4300, load Ramp cannot be disabled ---------------------------------------------------------------------------------------------------------------------------------------------------------- RELEASE NOTES PowerAlert Device Manager 20.0.4 (Build 4) 13-JAN-2022 SHA-1 hash: 71256592ba6ea2b33ff38baa512af7e413e2c1bc Copyright (c) 2022 by Tripp Lite All Rights Reserved IMPORTANT NOTES (same as above) REQUIREMENTS DEFECT FIXES PADM-27434 - Error prevents cooling unit from turning on [9004] PADM-27436 - Cooling unit incorrectly indicates support for Outdoor Fan Speed [9004] ENHANCEMENTS PADM-27486 - Added support for Emergency Ventilation [9004] NEW ISSUES (Note: these issues may have existed in previous releases) KNOWN ISSUES PADM-9738 - SNMP does not report the same battery voltage parameters as does the web interface. [4201] PADM-9766 - On certain devices, configuration SNMP OIDs (e.g. tlpUpsConfigInputVoltage) incorrectly appear to be supported. [5 4006 4100] PADM-13412 - SNMP OIDs tlpUpsLowTransferVoltage and tlpUpsHighTransferVoltage do not map to corresponding UPS MIB OIDS [3021] PADM-13416 - The event battery seconds remaining event and threshold variable should be similar in name PADM-13763 - Output Voltage is not selectable in any interface, other than on the device's LCD [4004] PADM-14689 - Changing installation date via SNMP OID tlpDeviceIdentDateInstalled does not propagate to all other interfaces [3005 3026] PADM-15416 - The Input Frequency variable does not change to zero when input power is cut [4007] PADM-15694 - No Battery age above threshold alert for external battery that is above threshold PADM-16272 - When viewed on a mobile device, the 'Cleared' field in Alerts does not display status [3005] PADM-16488 - On certain devices, the Low Critical Threshold is ignored, resulting in the Battery Low state being triggered when the value falls below the Low Warning Threshold [3014 4007] PADM-16496 - Battery Status and Battery Capacity are incorrectly reported when the device is in a Low Battery condition [5] PADM-16810 - Input Voltage Thresholds do not appear for 380/400/415 VAC devices [4200] PADM-17041 - After undergoing a state change on all loads, certain PDU models may not correctly report the outlet state on a subset of those loads [5005] PADM-17331 - Device Driver-High and low transfer voltages show with a tenths precision but unit can only accept whole number PADM-17340 - In CLI, no error is generated when HTTP, HTTPS, SNMP, SSH and telnet ports are set to the same value PADM-17554 - The Recorded High/Low Output Current values may not be accurate [4006] PADM-17580 - The terminology for E2 sensor Contact Input Alarm Level options (e.g. "Normally Closed") does not align with the condition, i.e. "Alarm" is not "Normal" [9003] PADM-17645 - Executing "Reboot PowerAlert" via the GUI appears differently than when executed via CLI. [5018] PADM-17826 - in CLI, Press ^C causes an error PADM-18313 - Temperature set points entered via SNMP (tlpCoolingSetPointDegF) are subject to rounding during conversion and so may not exactly match values entered using GUI or CLI [9002] PADM-18358 - A pin Reset does not automatically close web and CLI sessions even though the sessions become inactive; a screen refresh is required to return the user to the login screen [ALL] PADM-18552 - Watchdog is incorrectly reported (as supported) in Device details [5018] PADM-18557 - The names for Output Power(W) variables – KVA and KW – are displayed twice [3015 5018] PADM-18603 - Variable "Auto Shed on Transition" may be displayed in GUI for devices that do not support the features [5018] PADM-18632 - After changes are made to E2 (Envirosense) temp thresholds and reboot, the values sometimes change by .1 resolution PADM-18677 - In CLI, SNMP Set OID Delay, Count, or Interval do not display the minimum value when a value below that minimum is entered [PADM-21012] [4008] PADM-18725 - In CLI, a load-group schedule can be enabled with no assigned load-group, and a deleted assigned load group stays assigned PADM-18743 - CLI command "show security-mode" does not display the set parameter [3015 5018] PADM-18797 - Firmware updates of SRCOOL products may cause certain data variables to disappear; restoring PowerAlert to Factory Defaults should resolve the issue [9002] PADM-18808 - An email template with empty "from_address" can be successfully saved PADM-18827 - E2 (Envirosense) protocol is incorrectly setting "insideThreshold" to true on startup for Temp(F) Low Critical PADM-18886 - The Battery Age (Years) variable is not correctly displayed when viewed on a Galaxy mobile device [3015] PADM-18948 - The GUI allows the main Load to be cycled a second time, before the first one has completed [3015] PADM-18950 - Inablitity to edit event on a mobile device PADM-18951 - In GUI/Loads, two sets of buttons (Cancel,Save) exist in the Ramp/Shed edit dialog box PADM-19008 - In CLI, the "on" command accepts a value greater than the maximum [4008] PADM-19053 - Actions set to trigger on Clear events may not execute the number of times set by the count value. [5018] PADM-19108 - The Battery Transition Count quantity displayed in SNMP value does not reset when Reset Transition Count is executed in GUI or CLI [4008] PADM-19226 - The Data log is truncated on mobile devices and can't be scrolled PADM-19289 - Multiple Save popup messages appear in SMTP setup PADM-19290 - Changes made in the Internet menu item may sometimes fail to save PADM-19359 - Begin Ramp and Shed should be disabled after change ramp state via CLI without applying the change PADM-19491 - Battery Configuration appears differently for internal batteries in comparison to external battery packs PADM-19524 - Certain scheduled actions are shown for sensors that do not support/have the corresponding feature (i.e. dry contacts) PADM-19535 - In CLI, a Guest account appears to have control capabilities on loads for which it does not have privleges PADM-19585 - Changes made to Alert Contacts in CLI do not automatically update in GUI; a screen refresh is required to view the changes in GUI [9003] PADM-19680 - In the Event Log, date-based filters may not display all relevant event entries [5018] PADM-19762 - In CLI, exiting the device command format is required if the device name is changed in SNMP or GUI PADM-19851 - Changing a sensor name does not dynamically update its Dashboard gauge PADM-19943 - The tlpUpsOutletGroup OID can be set to a value of zero [4008] PADM-20209 - If an event is switched from disabled to enabled while the event is taking place (active alert), it does not get logged or appear as an active alert in the Alert table. [5023] PADM-20307 - Contact Output does not reflect the proper severity PADM-20411 Certain Battery configuration details presented in SNMP are not displayed in GUI or CLI [3015] PADM-20447 After deleting then creating load groups, the Load selection page may display a text artifact in the load Name [3015 5018] PADM-20661 - In CLI, setting the frequency of a scheduled action to 'once' will automatically- and without informing the user – reset (overwrite) the recurrence count to one (1). PADM-20664 - In SNMP, the tlpUpsConfigBypassLowerLimitPercent variable can be set to a value outside the allowed range [4007] PADM-20703 - For Scheduled Actions, the "run-on" parameter will automatically update to a different value if it is set too close to current time [3015 5018] PADM-20786 - In SNMP, the tlpUpsConfigHigh/LowVoltageTransfer OIDs cannot be set; use CLI or GUI to set these parameters [3027] PADM-20825 - In CLI, the action delay variable can be set to a value outside the allowed range [9002, 9003] PADM-20852 - The Sensor metrics selected to be recorded (in Data Log Settings) are not correctly reflected in CLI [9003 9300] PADM-20895 - If two or three E2 sensors are exchanged on an active device (e.g. disconnect two E2MTs and connect two E2MTDOs), the "Device Properties" page will not immediately reflect the change; eventually it will. A reboot of PowerAlert will immediately resolve the issue. PADM-20961 - For certain Cooling products, Setpoint is occassionally saved as a different value PADM-21034 - After downgrading from 20.0.x to 15.5.x, the device cannot be accessed via SFTP PADM-21041 - Log exports will be recorded as successful even if the recipient email is invalid (e.g. fails Send Test) [3015 5018] PADM-21046 - The Event Log may not record failed SNMP Traps, i.e. sent to an invalid SNMP trap recipient [3015 5018] PADM-21052 - Changes to timezone made in CLI are not reflected in GUI PADM-21272 - When performing a "Send Test" of an Alert Contact, the "Cancel" function may not work; the test will continue [3015 5018] PADM-21287 - Under certain conditions the 'Loads Not All On' alert may not clear at the same time as the alert for the corresponding individual load(s). [4008] PADM-21311 - Unselecting device variables to be (Data) logged may cause the displayed data not to align with the column headers [3015 5018] PADM-21315 - If a log export is performed to an invalid email address, the progress indication box may get stuck after reaching 100%; perform a screen refresh to recover [3015 5018] PADM-21341 - CLI allows enabling an action with no added contacts; GUI requires a contact when enabling an action. [4008] PADM-21342 - Standard external battery packs that are added in the Batteries page are numerically represented on the Device Details page under "Number of External Batteries". Smart external battery packs can be added in the Batteries page, but are not be accounted for in "Number of External Batteries". PADM-21381 - When Ramp/Shed is being edited in GUI, attempting to make edits via SNMP (tlpUpsControlRamp/Shed) will incorrectly return "Set Succeeded" [4008] PADM-21383 - In CLI, if the load ramp state is changed, but not applied, Begin Ramp and Shed in GUI should be disabled [4008] PADM-21400 - After adding an external battery pack via the "Batteries" page, the displayed runtime does not update to reflect the new configuration. Navigate away from, then back to the page in order to display the updated runtime. PADM-21463 - In CLI, performing the 'restore' command with no backup file present will display an unformatted message [4008] PADM-21567 - Threshold tolerances differ between GUI and CLI PADM-21685 - For certain UPS models, the Events page may display duplicate or similar-sounding events. PADM-21720 - Battery Replacement Dates are overwritten during a Restore action [4006] PADM-21752 - Under certain conditions, Auto Acknowledge and Logging selections may not Save PADM-21808 - For devices that support both controllable and non-controllable loads, Alert/Email/SMS/Traps will get generated for controllable loads, but not the non-controllable loads [3015] PADM-21828 - The Email Alarm ID for certain event types (stateless) is shared; it should be unique for each such event [4008] PADM-21853 - After upgrade from 15.5.x to 20.0.x, the default SMS action has no links to triggers, however on reset to defaults, SMS actions do have links PADM-21878 - Events triggered via HID (ERRCODE) are not mapped to PADM20 Events [4008] PADM-21887 - When Seconds on Battery > Timed Shutdown Status is enabled, a power event will trigger a fault condition instead of executing the timed shutdown. [4008] PADM-21931 - Changes to Application Log Minimum Severity Setting require a reboot to take effect PADM-21960 - LCD orientation and brightness do not return to default values when a Reset to Factory Default is performed [5017] PADM-21974 - In CLI, changing the Data Log interval does not generate a Purge Warning Message, as it does in the web interface [9003] PADM-21981 - The IP Filter function behaves inconsistently behavior between CLI and GUI PADM-21984 - The IPv6 Filter function accepts an invalid mask PADM-21986 - Local user cannot login using the address set in the IPv6 Filter PADM-21991 - During a firmware upgrade using CLI, the screen may display 'failed to add accounting log record' though the upgrade is successful [4004] PADM-21993 - At the start of a firmware upgrade using CLI, the Accounting Log displays the loopback address as the origin. [5022] PADM-22001 - When editing the linked actions of a stateless event (e.g. Device Startup), PADM20 erroneously allows selection of an On Clear trigger. [4008] PADM-22014 - SNMP OID tlpUpsConfigHighVoltageResetTolerance fails to write a valid value [3027] PADM-22019 - SNMP OID tlpUpsConfigLowVoltageResetTolerance fails to write a valid value [3027] PADM-22024 - SNMP OID tlpUpsBatteryPackDetailLastReplaceDate is not writable until the Battery Installed Date is updated in the web interface [3015 3021] PADM-22026 - SNMP OID tlpUpsControlResetAllParameters is not available, though the equivalent is available in CLI and the web interface [3027] PADM-22032 - Data Log Rollups erroneously display parameter categories that are not supported (e.g. input voltage line to neutral L1-N) [5023] PADM-22047 - Fault Condition 'Output Bad' has no value PADM-22049 - For scheduled actions, no warning is provided that the set time must be at least ten minutes beyond current time [9003] PADM-22058 - Metrics listed as 'unknown' in the GUI are not displayed in the Data Log PADM-22060 - The high and low transfer voltage ranges shown in the web interface are incorrect [4004] PADM-22062 - When setting a false value for TruthValue OIDs during an SNMP SET, PADM20 should not respond with an error [4008] PADM-22067 - The set values for load ramp and shed delays do not align with the corresponding,observed delays when ramp and shed are executed [3003] PADM-22077 - In CLI, it should not be possible to set a value of zero for output current threshold High [5023] PADM-22107 - Under certain conditions, the shed start command will not work [4008] PADM-22108 - The date and time values of the Real Time Clock are affected by a firmware upgrade [9002 9003] PADM-22113 - After disabling an Autoprobe, the CLI and web interface report status as 'unknown' whereas in SNMP (tlpAgentAutoProbeStatus) it is reported as "OK" [5023] PADM-22115 - On configuring Battery Installed Date via CLI or web interface, the SNMP response for tlpUpsBatteryPackDetailLastReplaceDate is intermittent [4008] PADM-22116 - Configuring the Battery Installed Date value via CLI or web interface does not get reflected in SNMP (tlpUpsBatteryPackDetailLastReplaceDate) [4008] PADM-22138 - A Bypass Out Of Range condition is intermittently reported [4007] PADM-22139 - When the (AC) device is operating in Metric Mode, its status is reported slowly / incorrectly in the software interfaces [9002 9003] PADM-22140 - Disabling 'on-battery-shutdown-seconds' causes the time value to revert to the default value [4006 4007 4008] PADM-22144 - The 'AC Fail and Restore Auto-Reboot' command is available in SNMP and the web interface, but not in CLI [4006] PADM-22158 - The Bypass Voltage Low Limit and High Limit ranges reported in SNMP differ from those reported in CLI and the web interface [4000] PADM-22234 - Intermittently, a "Temperature Beyond Limits" Alert may persist after the threshold is changed to be in range [5018] PADM-22242 - When the UPS is on battery, the Buzzer Status variable reports 'silent', i.e. does not reflect the current state [3005] PADM-22292 - THD Alert Tolerance does not have a value in SNMP, though displayed in GUI and CLI PADM-22356 - Min/Max Recorded High/Low briefly displays invalid values PADM-22489 - Keyboard Interrupts (Ctrl+C) in CLI cause multiple Python messages to appear PADM-22494 - "Card Upgrade Succeeded" event is not captured in syslog PADM-22509 - The Data Log in CLI (report) shows rows that are not displayed in GUI PADM-22551 - After resetting to factory defaults, the LCD brightness value is 100% but the actual brightness is 25% PADM-22581 - In Device details, the severity color of a sensor alarm is not propogated to the parent level PADM-22608 - SNMP tlpAgentSnmpContactTestTrap OID sends mulitple test traps PADM-22609 - SNMP tlpAgentEmailContactTest OID sends mulitple test emails PADM-22635 - tlpUpsControlUpsOff is treated as a reset if tlpUpsControlUpsOn is sent first [4006] PADM-22696 - With two sets of three E2 sensors connected (6 total) only four are getting populated in Device Properties PADM-22717 - SRCOOL Dehumidify mode behaves differently between Cooler models PADM-22728 - SRCOOL2 KWM and 12K are missing a Dashboard gauge after LX card restart PADM-22729 - SRCOOL2KWM does not retain "FAN Always On" setting after LX card restart PADM-22756 - Delete "Reset Device" Command and Control from Driver PADM-22772 - On certain PDU models, applying an IP address via LCD does not sync in the GUI PADM-22794 - On certain PDU models, when Total Harmonic Distortion Setting is enabled/disabled via the LCD, the user gets logged out of GUI PADM-22986 - The Humidity metric sometimes displays an invalid value PADM-22989 - Battery age date shows invalid date under certain conditions PADM-23029 - The Buzzer setting may be displayed with no value PADM-23077 - SRCOOL Remote Setpoint is not re-enabled from saved back-up PADM-23130 - Issues with the Output Energy and Output Power reported values PADM-23151 - Export Event Log shows inconsistent data for "Device = System" PADM-23172 - There are two redundant OIDs to Mute the UPS Buzzer PADM-23196 - Under certain conditions, connecting an E2 causes the card to go offline; a power cycle is required to get it back online PADM-23216 - GUI displays a created "Local User/Action" twice PADM-23232 - Device-replacing an E2 with a different model E2 does not follow this rule PADM-23304 - On certain PDU models, the Alerts shown in GUI do not match those shown via SNMP PADM-23305 - Communication Lost event does not show Device name information PADM-23320 - THD variable and parent do not change color to reflect out of bounds threshold PADM-23388 - SRCOOL with multiple connected E2 sensors causes issues with Remote Temperature PADM-23494 - Under cetain conditions, Accounting Log entries include the refresh token ----------------------------------------------------------------------------------------------------------------------------------------------------------------------- RELEASE NOTES PowerAlert Device Manager 20.0.3 (Build 40) 17-NOV-2021 SHA-1 hash: f6ab0c2fb1176650902737fd7fd57efe56c6209e Copyright (c) 2021 by Tripp Lite All Rights Reserved IMPORTANT NOTES (same as above) REQUIREMENTS DEFECT FIXES PADM-21807 - After a sensor is re-connected, pre-existing humidity/temperature events are not reinstated PADM-22188 - Autoprobe ping failures occur on one device but not another PADM-22268 - Fan speed setting changes incorrectly when the device is powered off PADM-22353 - Time displayed in the device LCD does not match the time displayed in PADM PADM-22958 - Poor user experience related to the Isobreaker feature, once triggered PADM-22979 - Firmware upgrade with a modified upgrade package incorrectly succeeds PADM-23190 - When a (DHCP) IPv6 Address is assigned, the device LCD reports it as "::1" PADM-23235- After replacing an E2 sensor with different model, the Actions summary screen does not reflect the change PADM-23264 - The low voltage bypass limit can be set to a value lower than the minimum limit PADM-23375 - Changing the Operating Mode in PADM does not get reflected on the device's LCD PADM-23377 - Firmware version is displayed inconsistently between device types PADM-23484 - After performing a Restore from External Backup, all E2 sensors were reported as inactive PADM-23512 - Event Log details are missing in CLI when using the verbose option PADM-23564 - When an E2 sensor is disconnected, it's Device Name disappears from Alert entries PADM-23574 - GUI-Filter displays keywords for variables not available PADM-23624 - The Event Details of a Circuit Breaker Open event report invalid input voltages PADM-23637 - In SNMP, Circuit Apparent Power "tlpPduCircuitApparentPower" on phase 3 reports an invalid value PADM-23643 - Site Wire Fault alert is reported in standby mode, but not online or bypass mode PADM-23669 - Output Power for L1-L2 displays 0W when the actual power is ~800W PADM-23712 - After firmware upgrade, Device Properties incorrectly reports the device as Inactive PADM-23836 - An active Total Harmonic Distortion event does not re-trigger after the fault detector is reset PADM-23966 - Informative waveform acquisition messages do not appear PADM-24006 - For certain PDU models, the Data Log inaccurately displays "Unknown" as well as invalid values PADM-24040 - Loads are not displayed after a firmware upgrade PADM-24041 - For certain PDU models, the LCD Password Control attribute is displayed as a numerical key instead of text PADM-24042 - For certain PDU models, the LCD Password Reset Control does not prompt for a parameter PADM-24105 - Under certain conditions, the Loads page, Load 1 temporarily displays a "locked" icon PADM-24192 - Invalid phase voltage variable are being displayed when the circuit breaker is open PADM-24236 - In PADM, the LCD Password modal lacks descriptive guidance PADM-24244 - For certain PDU models, the Loads page displays invalid data PADM-24278 - For certain PDU models, Power is displayed in CLI but not in PADM PADM-24282 - For certain PDU models, not all supported variables are displayed in the Loads page PADM-24283 - In CLI, the LCD password command does not ask for data input PADM-24296 - In SNMP, outlet active power has no data PADM-24300 - In SNMP, outlet type is not displayed PADM-24309 - In SNMP, outlet frequency is not reported PADM-24310 - In CLI, Individual load frequency is incorrectly formatted PADM-24395 - After firmware upgrade, the Battery menu item disappears PADM-24424 - Unable to selecting a battery install date using the calendar control PADM-24449 - In SNMP, OID tlpPduOutletOvercurrent is displayed for units that don't support the parameter PADM-24468 - In CLI, Reactive Power is displayed inconsistently between device and load views PADM-24480 - The Battery Transition Count reset does not function properly PADM-24481 - The Bypass Limit Thresholds do not have correct min and max values PADM-24483 - The Recorded High/Low control message window lacks descriptive text PADM-24497 - For certain PDUs, the Current and Active Power values in the Loads table are incorrectly displayed as 'Unknown' PADM-24522 - Items in the Columns pulldown menu are not ordered properly PADM-24590 - Created SMS Alert Contacts are not displayed when configuring the Default SMS Notification action PADM-24625 - The Data Log does not work properly after a Restore from Back-Up is performed PADM-24650 - In SNMP, OID tlpCoolingDeviceCoolingType.1 displays no value PADM-24658 - Barometric Pressure unit of measure dispalyed inconsistently between PADM and SNMP PADM-24659 - Suction Pressure unit of measure dispalyed inconsistently between PADM and SNMP PADM-24691 - After a firmware upgrade, a load that was previously in an overcurrent state does not display the locked load icon PADM-24730 - Changing the LCD password via PADM does not get written to the device PADM-24775 - Fault Conditions are reported as a numerical value rather than descriptive text PADM-24776 - Under certain conditions, Fault Conditions incorrectly reports No Faults PADM-24777 - Fan Failure/Fan Inoperative alert incorrectly triggers Bus Under/Over Voltage alerts PADM-24803 - For certain devices, the Nominal Output Voltage drop-down menu contains values that the device does not support PADM-24821 - Setting the Supply Air Temperature High and Low alarm bands, in Fahrenheit, does not work PADM-24922 - Under certain conditions, the Reset General Fault control is not available PADM-25017 - For certain UPS models that support external batteries, the Batteries menu item does not appear PADM-25039 - The Event Log records Bypass Voltage Normal/Abnormal events during on-battery transitions PADM-25060 - Under certain conditions, Load 2 of the device is always off and cannot be turned on PADM-25176 - Under certain conditions, the LCD Password action appears not to work PADM-25193 - Under certain conditions, turning off a load via SNMP makes the load state disappear in PADM PADM-25227 - In CLI, the return-air and supply-air keywords are inconsistently implemented PADM-25239 - The Manufacturer name appears inconsistenly in all interfaces PADM-25366 - The Load On/Off switch icon disappears after turning off a load PADM-25370 - The THD event time stamp is not syncronized with Event Log entries PADM-25567 - CLI Data Log displays parameters that are not dislayed in other interfaces PADM-25591 - Bypass limits do not identify a unit of measure PADM-25791 - Power Strategy is not editable PADM-25803 - Autonomous backup time cannot be viewed or set in PADM PADM-25810 - Off mode cannot be set in PADM PADM-25811 - Changes made to bypass range thresholds are not saved PADM-25812 - ECO/High Efficiency High and Low voltage range selection cannot be viewed or set in PADM PADM-25814 - Loads page does not show a non controllable load PADM-25815 - Output Voltage cannot be viewed or set in PADM PADM-25816 - Faults supported by the device are not all represented in PADM PADM-25845 - The Dashboard gauge for Pressure is incorrectly implemented PADM-25961 - Remove Output Utilization Total parameter for devices that do not support it PADM-26033 - Editing Power Strategy is incorrectly implemented PADM-26068 - The Event Log is not recording all Communications events PADM-26514 - On certain devices, the Bypass Limit is not editable in the web interface PADM-26612 - PADM reports an Inverter Fault Condition alert, but the devie LCD does not PADM-26616 - PADM does not report the device's firmware version PADM-26648 - Bypass Frequency Limit can be set in PADM but not via SNMP PADM-26649 - PADM incorrectly reports Bypass Line Count PADM-26655 - Energy Saving Setting can be set in PADM but not via SNMP PADM-26661 - Cooling Mode can be set in PADM but not via SNMP PADM-26670 - Installed Date and Replacement Date are not editable PADM-26673 - Device output does not turn off after triggering "On Battery" shutdown action PADM-26685 - The Restart function turns off device, but fails to turn it back on PADM-26692 - Output Current precision is not reported in PADM PADM-26708 - Battery Capacity Low alarm is not cleared when capacity is above threshold PADM-26710 - PADM does not display the SRCOOL25K serial number PADM-26711 - The event 'Bypass Out Of Range' was changed to 'Bypass Voltage Abnormal' in 20.0.3 PADM-26718 - In CLI, while on battery, entering the 'off' command will not shut down the device PADM-26768 - Event details are missing in the Event Log PADM-26899 - Waveform data is not generated when triggered ENHANCEMENTS PADM-18459 - Support Protocol 9004 PADM-19320 - Support protocol 4205 PADM-20433 - Support 5025 Extended Receptacle Data PADM-21208 - Listening mode not working correctly PADM-22554 - Revert changes made to overcome firmware defect on certain model PDUs PADM-23583 - Stop bypassing configured DNS servers for firmware checks PADM-23830 - Support Protocol 3030 PADM-23831 - Support Protocol 3029 NEW ISSUES (Note: these issues may have existed in previous releases) KNOWN ISSUES PADM-9738 - SNMP does not report the same battery voltage parameters as does the web interface. [4201] PADM-9766 - On certain devices, configuration SNMP OIDs (e.g. tlpUpsConfigInputVoltage) incorrectly appear to be supported. [5 4006 4100] PADM-13412 - SNMP OIDs tlpUpsLowTransferVoltage and tlpUpsHighTransferVoltage do not map to corresponding UPS MIB OIDS [3021] PADM-13416 - The event battery seconds remaining event and threshold variable should be similar in name PADM-13763 - Output Voltage is not selectable in any interface, other than on the device's LCD [4004] PADM-14689 - Changing installation date via SNMP OID tlpDeviceIdentDateInstalled does not propagate to all other interfaces [3005 3026] PADM-15416 - The Input Frequency variable does not change to zero when input power is cut [4007] PADM-15694 - No Battery age above threshold alert for external battery that is above threshold PADM-16272 - When viewed on a mobile device, the 'Cleared' field in Alerts does not display status [3005] PADM-16488 - On certain devices, the Low Critical Threshold is ignored, resulting in the Battery Low state being triggered when the value falls below the Low Warning Threshold [3014 4007] PADM-16496 - Battery Status and Battery Capacity are incorrectly reported when the device is in a Low Battery condition [5] PADM-16810 - Input Voltage Thresholds do not appear for 380/400/415 VAC devices [4200] PADM-17041 - After undergoing a state change on all loads, certain PDU models may not correctly report the outlet state on a subset of those loads [5005] PADM-17331 - Device Driver-High and low transfer voltages show with a tenths precision but unit can only accept whole number PADM-17340 - In CLI, no error is generated when HTTP, HTTPS, SNMP, SSH and telnet ports are set to the same value PADM-17554 - The Recorded High/Low Output Current values may not be accurate [4006] PADM-17580 - The terminology for E2 sensor Contact Input Alarm Level options (e.g. "Normally Closed") does not align with the condition, i.e. "Alarm" is not "Normal" [9003] PADM-17645 - Executing "Reboot PowerAlert" via the GUI appears differently than when executed via CLI. [5018] PADM-17826 - in CLI, Press ^C causes an error PADM-18313 - Temperature set points entered via SNMP (tlpCoolingSetPointDegF) are subject to rounding during conversion and so may not exactly match values entered using GUI or CLI [9002] PADM-18358 - A pin Reset does not automatically close web and CLI sessions even though the sessions become inactive; a screen refresh is required to return the user to the login screen [ALL] PADM-18552 - Watchdog is incorrectly reported (as supported) in Device details [5018] PADM-18557 - The names for Output Power(W) variables – KVA and KW – are displayed twice [3015 5018] PADM-18603 - Variable "Auto Shed on Transition" may be displayed in GUI for devices that do not support the features [5018] PADM-18632 - After changes are made to E2 (Envirosense) temp thresholds and reboot, the values sometimes change by .1 resolution PADM-18677 - In CLI, SNMP Set OID Delay, Count, or Interval do not display the minimum value when a value below that minimum is entered [PADM-21012] [4008] PADM-18725 - In CLI, a load-group schedule can be enabled with no assigned load-group, and a deleted assigned load group stays assigned PADM-18743 - CLI command "show security-mode" does not display the set parameter [3015 5018] PADM-18797 - Firmware updates of SRCOOL products may cause certain data variables to disappear; restoring PowerAlert to Factory Defaults should resolve the issue [9002] PADM-18808 - An email template with empty "from_address" can be successfully saved PADM-18827 - E2 (Envirosense) protocol is incorrectly setting "insideThreshold" to true on startup for Temp(F) Low Critical PADM-18886 - The Battery Age (Years) variable is not correctly displayed when viewed on a Galaxy mobile device [3015] PADM-18948 - The GUI allows the main Load to be cycled a second time, before the first one has completed [3015] PADM-18950 - Inablitity to edit event on a mobile device PADM-18951 - In GUI/Loads, two sets of buttons (Cancel,Save) exist in the Ramp/Shed edit dialog box PADM-19008 - In CLI, the "on" command accepts a value greater than the maximum [4008] PADM-19053 - Actions set to trigger on Clear events may not execute the number of times set by the count value. [5018] PADM-19108 - The Battery Transition Count quantity displayed in SNMP value does not reset when Reset Transition Count is executed in GUI or CLI [4008] PADM-19226 - The Data log is truncated on mobile devices and can't be scrolled PADM-19289 - Multiple Save popup messages appear in SMTP setup PADM-19290 - Changes made in the Internet menu item may sometimes fail to save PADM-19359 - Begin Ramp and Shed should be disabled after change ramp state via CLI without applying the change PADM-19491 - Battery Configuration appears differently for internal batteries in comparison to external battery packs PADM-19524 - Certain scheduled actions are shown for sensors that do not support/have the corresponding feature (i.e. dry contacts) PADM-19535 - In CLI, a Guest account appears to have control capabilities on loads for which it does not have privleges PADM-19585 - Changes made to Alert Contacts in CLI do not automatically update in GUI; a screen refresh is required to view the changes in GUI [9003] PADM-19680 - In the Event Log, date-based filters may not display all relevant event entries [5018] PADM-19762 - In CLI, exiting the device command format is required if the device name is changed in SNMP or GUI PADM-19851 - Changing a sensor name does not dynamically update its Dashboard gauge PADM-19943 - The tlpUpsOutletGroup OID can be set to a value of zero [4008] PADM-20209 - If an event is switched from disabled to enabled while the event is taking place (active alert), it does not get logged or appear as an active alert in the Alert table. [5023] PADM-20307 - Contact Output does not reflect the proper severity PADM-20411 Certain Battery configuration details presented in SNMP are not displayed in GUI or CLI [3015] PADM-20447 After deleting then creating load groups, the Load selection page may display a text artifact in the load Name [3015 5018] PADM-20661 - In CLI, setting the frequency of a scheduled action to 'once' will automatically- and without informing the user – reset (overwrite) the recurrence count to one (1). PADM-20664 - In SNMP, the tlpUpsConfigBypassLowerLimitPercent variable can be set to a value outside the allowed range [4007] PADM-20703 - For Scheduled Actions, the "run-on" parameter will automatically update to a different value if it is set too close to current time [3015 5018] PADM-20786 - In SNMP, the tlpUpsConfigHigh/LowVoltageTransfer OIDs cannot be set; use CLI or GUI to set these parameters [3027] PADM-20825 - In CLI, the action delay variable can be set to a value outside the allowed range [9002, 9003] PADM-20852 - The Sensor metrics selected to be recorded (in Data Log Settings) are not correctly reflected in CLI [9003 9300] PADM-20895 - If two or three E2 sensors are exchanged on an active device (e.g. disconnect two E2MTs and connect two E2MTDOs), the "Device Properties" page will not immediately reflect the change; eventually it will. A reboot of PowerAlert will immediately resolve the issue. PADM-20961 - For certain Cooling products, Setpoint is occassionally saved as a different value PADM-21034 - After downgrading from 20.0.x to 15.5.x, the device cannot be accessed via SFTP PADM-21041 - Log exports will be recorded as successful even if the recipient email is invalid (e.g. fails Send Test) [3015 5018] PADM-21046 - The Event Log may not record failed SNMP Traps, i.e. sent to an invalid SNMP trap recipient [3015 5018] PADM-21052 - Changes to timezone made in CLI are not reflected in GUI PADM-21272 - When performing a "Send Test" of an Alert Contact, the "Cancel" function may not work; the test will continue [3015 5018] PADM-21287 - Under certain conditions the 'Loads Not All On' alert may not clear at the same time as the alert for the corresponding individual load(s). [4008] PADM-21311 - Unselecting device variables to be (Data) logged may cause the displayed data not to align with the column headers [3015 5018] PADM-21315 - If a log export is performed to an invalid email address, the progress indication box may get stuck after reaching 100%; perform a screen refresh to recover [3015 5018] PADM-21341 - CLI allows enabling an action with no added contacts; GUI requires a contact when enabling an action. [4008] PADM-21342 - Standard external battery packs that are added in the Batteries page are numerically represented on the Device Details page under "Number of External Batteries". Smart external battery packs can be added in the Batteries page, but are not be accounted for in "Number of External Batteries". PADM-21381 - When Ramp/Shed is being edited in GUI, attempting to make edits via SNMP (tlpUpsControlRamp/Shed) will incorrectly return "Set Succeeded" [4008] PADM-21383 - In CLI, if the load ramp state is changed, but not applied, Begin Ramp and Shed in GUI should be disabled [4008] PADM-21400 - After adding an external battery pack via the "Batteries" page, the displayed runtime does not update to reflect the new configuration. Navigate away from, then back to the page in order to display the updated runtime. PADM-21463 - In CLI, performing the 'restore' command with no backup file present will display an unformatted message [4008] PADM-21567 - Threshold tolerances differ between GUI and CLI PADM-21685 - For certain UPS models, the Events page may display duplicate or similar-sounding events. PADM-21720 - Battery Replacement Dates are overwritten during a Restore action [4006] PADM-21752 - Under certain conditions, Auto Acknowledge and Logging selections may not Save PADM-21808 - For devices that support both controllable and non-controllable loads, Alert/Email/SMS/Traps will get generated for controllable loads, but not the non-controllable loads [3015] PADM-21828 - The Email Alarm ID for certain event types (stateless) is shared; it should be unique for each such event [4008] PADM-21853 - After upgrade from 15.5.x to 20.0.x, the default SMS action has no links to triggers, however on reset to defaults, SMS actions do have links PADM-21878 - Events triggered via HID (ERRCODE) are not mapped to PADM20 Events [4008] PADM-21887 - When Seconds on Battery > Timed Shutdown Status is enabled, a power event will trigger a fault condition instead of executing the timed shutdown. [4008] PADM-21931 - Changes to Application Log Minimum Severity Setting require a reboot to take effect PADM-21960 - LCD orientation and brightness do not return to default values when a Reset to Factory Default is performed [5017] PADM-21974 - In CLI, changing the Data Log interval does not generate a Purge Warning Message, as it does in the web interface [9003] PADM-21981 - The IP Filter function behaves inconsistently behavior between CLI and GUI PADM-21984 - The IPv6 Filter function accepts an invalid mask PADM-21986 - Local user cannot login using the address set in the IPv6 Filter PADM-21991 - During a firmware upgrade using CLI, the screen may display 'failed to add accounting log record' though the upgrade is successful [4004] PADM-21993 - At the start of a firmware upgrade using CLI, the Accounting Log displays the loopback address as the origin. [5022] PADM-22001 - When editing the linked actions of a stateless event (e.g. Device Startup), PADM20 erroneously allows selection of an On Clear trigger. [4008] PADM-22014 - SNMP OID tlpUpsConfigHighVoltageResetTolerance fails to write a valid value [3027] PADM-22019 - SNMP OID tlpUpsConfigLowVoltageResetTolerance fails to write a valid value [3027] PADM-22024 - SNMP OID tlpUpsBatteryPackDetailLastReplaceDate is not writable until the Battery Installed Date is updated in the web interface [3015 3021] PADM-22026 - SNMP OID tlpUpsControlResetAllParameters is not available, though the equivalent is available in CLI and the web interface [3027] PADM-22032 - Data Log Rollups erroneously display parameter categories that are not supported (e.g. input voltage line to neutral L1-N) [5023] PADM-22047 - Fault Condition 'Output Bad' has no value PADM-22049 - For scheduled actions, no warning is provided that the set time must be at least ten minutes beyond current time [9003] PADM-22058 - Metrics listed as 'unknown' in the GUI are not displayed in the Data Log PADM-22060 - The high and low transfer voltage ranges shown in the web interface are incorrect [4004] PADM-22062 - When setting a false value for TruthValue OIDs during an SNMP SET, PADM20 should not respond with an error [4008] PADM-22067 - The set values for load ramp and shed delays do not align with the corresponding,observed delays when ramp and shed are executed [3003] PADM-22077 - In CLI, it should not be possible to set a value of zero for output current threshold High [5023] PADM-22107 - Under certain conditions, the shed start command will not work [4008] PADM-22108 - The date and time values of the Real Time Clock are affected by a firmware upgrade [9002 9003] PADM-22113 - After disabling an Autoprobe, the CLI and web interface report status as 'unknown' whereas in SNMP (tlpAgentAutoProbeStatus) it is reported as "OK" [5023] PADM-22115 - On configuring Battery Installed Date via CLI or web interface, the SNMP response for tlpUpsBatteryPackDetailLastReplaceDate is intermittent [4008] PADM-22116 - Configuring the Battery Installed Date value via CLI or web interface does not get reflected in SNMP (tlpUpsBatteryPackDetailLastReplaceDate) [4008] PADM-22138 - A Bypass Out Of Range condition is intermittently reported [4007] PADM-22139 - When the (AC) device is operating in Metric Mode, its status is reported slowly / incorrectly in the software interfaces [9002 9003] PADM-22140 - Disabling 'on-battery-shutdown-seconds' causes the time value to revert to the default value [4006 4007 4008] PADM-22144 - The 'AC Fail and Restore Auto-Reboot' command is available in SNMP and the web interface, but not in CLI [4006] PADM-22158 - The Bypass Voltage Low Limit and High Limit ranges reported in SNMP differ from those reported in CLI and the web interface [4000] PADM-22234 - Intermittently, a "Temperature Beyond Limits" Alert may persist after the threshold is changed to be in range [5018] PADM-22242 - When the UPS is on battery, the Buzzer Status variable reports 'silent', i.e. does not reflect the current state [3005] PADM-22292 - THD Alert Tolerance does not have a value in SNMP, though displayed in GUI and CLI PADM-22356 - Min/Max Recorded High/Low briefly displays invalid values PADM-22489 - Keyboard Interrupts (Ctrl+C) in CLI cause multiple Python messages to appear PADM-22494 - "Card Upgrade Succeeded" event is not captured in syslog PADM-22509 - The Data Log in CLI (report) shows rows that are not displayed in GUI PADM-22551 - After resetting to factory defaults, the LCD brightness value is 100% but the actual brightness is 25% PADM-22581 - In Device details, the severity color of a sensor alarm is not propogated to the parent level PADM-22608 - SNMP tlpAgentSnmpContactTestTrap OID sends mulitple test traps PADM-22609 - SNMP tlpAgentEmailContactTest OID sends mulitple test emails PADM-22635 - tlpUpsControlUpsOff is treated as a reset if tlpUpsControlUpsOn is sent first [4006] PADM-22696 - With two sets of three E2 sensors connected (6 total) only four are getting populated in Device Properties PADM-22717 - SRCOOL Dehumidify mode behaves differently between Cooler models PADM-22728 - SRCOOL2 KWM and 12K are missing a Dashboard gauge after LX card restart PADM-22729 - SRCOOL2KWM does not retain "FAN Always On" setting after LX card restart PADM-22756 - Delete "Reset Device" Command and Control from Driver PADM-22772 - On certain PDU models, applying an IP address via LCD does not sync in the GUI PADM-22794 - On certain PDU models, when Total Harmonic Distortion Setting is enabled/disabled via the LCD, the user gets logged out of GUI PADM-22986 - The Humidity metric sometimes displays an invalid value PADM-22989 - Battery age date shows invalid date under certain conditions PADM-23029 - The Buzzer setting may be displayed with no value PADM-23077 - SRCOOL Remote Setpoint is not re-enabled from saved back-up PADM-23130 - Issues with the Output Energy and Output Power reported values PADM-23151 - Export Event Log shows inconsistent data for "Device = System" PADM-23172 - There are two redundant OIDs to Mute the UPS Buzzer PADM-23196 - Under certain conditions, connecting an E2 causes the card to go offline; a power cycle is required to get it back online PADM-23216 - GUI displays a created "Local User/Action" twice PADM-23232 - Device-replacing an E2 with a different model E2 does not follow this rule PADM-23304 - On certain PDU models, the Alerts shown in GUI do not match those shown via SNMP PADM-23305 - Communication Lost event does not show Device name information PADM-23320 - THD variable and parent do not change color to reflect out of bounds threshold PADM-23388 - SRCOOL with multiple connected E2 sensors causes issues with Remote Temperature PADM-23494 - Under cetain conditions, Accounting Log entries include the refresh token ----------------------------------------------------------------------------------------------------------------------------------------------------------------------- RELEASE NOTES PowerAlert Device Manager 20.0.2 (Build 8) 17-SEP-21 SHA1 hash: 04a6b294f21a092c8841a032b70294360a50706b Copyright (c) 2021 by Tripp Lite All Rights Reserved IMPORTANT NOTES (same as above) REQUIREMENTS DEFECT FIXES PADM-25549 - Mass Configuration does not work with versions after 20.0.1 PADM-25796 - Bootup of LX card causes the device's SNMP slot to become disabled. ENHANCEMENTS NEW ISSUES (Note: these issues may have existed in previous releases) KNOWN ISSUES PADM-9738 - SNMP does not report the same battery voltage parameters as does the web interface. [4201] PADM-9766 - On certain devices, configuration SNMP OIDs (e.g. tlpUpsConfigInputVoltage) incorrectly appear to be supported. [5 4006 4100] PADM-13412 - SNMP OIDs tlpUpsLowTransferVoltage and tlpUpsHighTransferVoltage do not map to corresponding UPS MIB OIDS [3021] PADM-13416 - The event battery seconds remaining event and threshold variable should be similar in name PADM-13763 - Output Voltage is not selectable in any interface, other than on the device's LCD [4004] PADM-14689 - Changing installation date via SNMP OID tlpDeviceIdentDateInstalled does not propagate to all other interfaces [3005 3026] PADM-15416 - The Input Frequency variable does not change to zero when input power is cut [4007] PADM-15694 - No Battery age above threshold alert for external battery that is above threshold PADM-16272 - When viewed on a mobile device, the 'Cleared' field in Alerts does not display status [3005] PADM-16488 - On certain devices, the Low Critical Threshold is ignored, resulting in the Battery Low state being triggered when the value falls below the Low Warning Threshold [3014 4007] PADM-16496 - Battery Status and Battery Capacity are incorrectly reported when the device is in a Low Battery condition [5] PADM-16810 - Input Voltage Thresholds do not appear for 380/400/415 VAC devices [4200] PADM-17041 - After undergoing a state change on all loads, certain PDU models may not correctly report the outlet state on a subset of those loads [5005] PADM-17331 - Device Driver-High and low transfer voltages show with a tenths precision but unit can only accept whole number PADM-17340 - In CLI, no error is generated when HTTP, HTTPS, SNMP, SSH and telnet ports are set to the same value PADM-17554 - The Recorded High/Low Output Current values may not be accurate [4006] PADM-17580 - The terminology for E2 sensor Contact Input Alarm Level options (e.g. "Normally Closed") does not align with the condition, i.e. "Alarm" is not "Normal" [9003] PADM-17645 - Executing "Reboot PowerAlert" via the GUI appears differently than when executed via CLI. [5018] PADM-17826 - in CLI, Press ^C causes an error PADM-18313 - Temperature set points entered via SNMP (tlpCoolingSetPointDegF) are subject to rounding during conversion and so may not exactly match values entered using GUI or CLI [9002] PADM-18358 - A pin Reset does not automatically close web and CLI sessions even though the sessions become inactive; a screen refresh is required to return the user to the login screen [ALL] PADM-18552 - Watchdog is incorrectly reported (as supported) in Device details [5018] PADM-18557 - The names for Output Power(W) variables – KVA and KW – are displayed twice [3015 5018] PADM-18603 - Variable "Auto Shed on Transition" may be displayed in GUI for devices that do not support the features [5018] PADM-18632 - After changes are made to E2 (Envirosense) temp thresholds and reboot, the values sometimes change by .1 resolution PADM-18677 - In CLI, SNMP Set OID Delay, Count, or Interval do not display the minimum value when a value below that minimum is entered [PADM-21012] [4008] PADM-18725 - In CLI, a load-group schedule can be enabled with no assigned load-group, and a deleted assigned load group stays assigned PADM-18743 - CLI command "show security-mode" does not display the set parameter [3015 5018] PADM-18797 - Firmware updates of SRCOOL products may cause certain data variables to disappear; restoring PowerAlert to Factory Defaults should resolve the issue [9002] PADM-18808 - An email template with empty "from_address" can be successfully saved PADM-18827 - E2 (Envirosense) protocol is incorrectly setting "insideThreshold" to true on startup for Temp(F) Low Critical PADM-18886 - The Battery Age (Years) variable is not correctly displayed when viewed on a Galaxy mobile device [3015] PADM-18948 - The GUI allows the main Load to be cycled a second time, before the first one has completed [3015] PADM-18950 - Inablitity to edit event on a mobile device PADM-18951 - In GUI/Loads, two sets of buttons (Cancel,Save) exist in the Ramp/Shed edit dialog box PADM-19008 - In CLI, the "on" command accepts a value greater than the maximum [4008] PADM-19053 - Actions set to trigger on Clear events may not execute the number of times set by the count value. [5018] PADM-19108 - The Battery Transition Count quantity displayed in SNMP value does not reset when Reset Transition Count is executed in GUI or CLI [4008] PADM-19226 - The Data log is truncated on mobile devices and can't be scrolled PADM-19289 - Multiple Save popup messages appear in SMTP setup PADM-19290 - Changes made in the Internet menu item may sometimes fail to save PADM-19359 - Begin Ramp and Shed should be disabled after change ramp state via CLI without applying the change PADM-19491 - Battery Configuration appears differently for internal batteries in comparison to external battery packs PADM-19524 - Certain scheduled actions are shown for sensors that do not support/have the corresponding feature (i.e. dry contacts) PADM-19535 - In CLI, a Guest account appears to have control capabilities on loads for which it does not have privleges PADM-19585 - Changes made to Alert Contacts in CLI do not automatically update in GUI; a screen refresh is required to view the changes in GUI [9003] PADM-19680 - In the Event Log, date-based filters may not display all relevant event entries [5018] PADM-19762 - In CLI, exiting the device command format is required if the device name is changed in SNMP or GUI PADM-19851 - Changing a sensor name does not dynamically update its Dashboard gauge PADM-19943 - The tlpUpsOutletGroup OID can be set to a value of zero [4008] PADM-20209 - If an event is switched from disabled to enabled while the event is taking place (active alert), it does not get logged or appear as an active alert in the Alert table. [5023] PADM-20307 - Contact Output does not reflect the proper severity PADM-20411 Certain Battery configuration details presented in SNMP are not displayed in GUI or CLI [3015] PADM-20447 After deleting then creating load groups, the Load selection page may display a text artifact in the load Name [3015 5018] PADM-20661 - In CLI, setting the frequency of a scheduled action to 'once' will automatically- and without informing the user – reset (overwrite) the recurrence count to one (1). PADM-20664 - In SNMP, the tlpUpsConfigBypassLowerLimitPercent variable can be set to a value outside the allowed range [4007] PADM-20703 - For Scheduled Actions, the "run-on" parameter will automatically update to a different value if it is set too close to current time [3015 5018] PADM-20786 - In SNMP, the tlpUpsConfigHigh/LowVoltageTransfer OIDs cannot be set; use CLI or GUI to set these parameters [3027] PADM-20825 - In CLI, the action delay variable can be set to a value outside the allowed range [9002, 9003] PADM-20852 - The Sensor metrics selected to be recorded (in Data Log Settings) are not correctly reflected in CLI [9003 9300] PADM-20895 - If two or three E2 sensors are exchanged on an active device (e.g. disconnect two E2MTs and connect two E2MTDOs), the "Device Properties" page will not immediately reflect the change; eventually it will. A reboot of PowerAlert will immediately resolve the issue. PADM-20961 - For certain Cooling products, Setpoint is occassionally saved as a different value PADM-21034 - After downgrading from 20.0.x to 15.5.x, the device cannot be accessed via SFTP PADM-21041 - Log exports will be recorded as successful even if the recipient email is invalid (e.g. fails Send Test) [3015 5018] PADM-21046 - The Event Log may not record failed SNMP Traps, i.e. sent to an invalid SNMP trap recipient [3015 5018] PADM-21052 - Changes to timezone made in CLI are not reflected in GUI PADM-21272 - When performing a "Send Test" of an Alert Contact, the "Cancel" function may not work; the test will continue [3015 5018] PADM-21287 - Under certain conditions the 'Loads Not All On' alert may not clear at the same time as the alert for the corresponding individual load(s). [4008] PADM-21311 - Unselecting device variables to be (Data) logged may cause the displayed data not to align with the column headers [3015 5018] PADM-21315 - If a log export is performed to an invalid email address, the progress indication box may get stuck after reaching 100%; perform a screen refresh to recover [3015 5018] PADM-21341 - CLI allows enabling an action with no added contacts; GUI requires a contact when enabling an action. [4008] PADM-21342 - Standard external battery packs that are added in the Batteries page are numerically represented on the Device Details page under "Number of External Batteries". Smart external battery packs can be added in the Batteries page, but are not be accounted for in "Number of External Batteries". PADM-21381 - When Ramp/Shed is being edited in GUI, attempting to make edits via SNMP (tlpUpsControlRamp/Shed) will incorrectly return "Set Succeeded" [4008] PADM-21383 - In CLI, if the load ramp state is changed, but not applied, Begin Ramp and Shed in GUI should be disabled [4008] PADM-21400 - After adding an external battery pack via the "Batteries" page, the displayed runtime does not update to reflect the new configuration. Navigate away from, then back to the page in order to display the updated runtime. PADM-21463 - In CLI, performing the 'restore' command with no backup file present will display an unformatted message [4008] PADM-21567 - Threshold tolerances differ between GUI and CLI PADM-21685 - For certain UPS models, the Events page may display duplicate or similar-sounding events. PADM-21720 - Battery Replacement Dates are overwritten during a Restore action [4006] PADM-21752 - Under certain conditions, Auto Acknowledge and Logging selections may not Save PADM-21807 - Active alerts related to sensors get cleared if the sensor is disconnected [3015] PADM-21808 - For devices that support both controllable and non-controllable loads, Alert/Email/SMS/Traps will get generated for controllable loads, but not the non-controllable loads [3015] PADM-21828 - The Email Alarm ID for certain event types (stateless) is shared; it should be unique for each such event [4008] PADM-21853 - After upgrade from 15.5.x to 20.0.x, the default SMS action has no links to triggers, however on reset to defaults, SMS actions do have links PADM-21878 - Events triggered via HID (ERRCODE) are not mapped to PADM20 Events [4008] PADM-21887 - When Seconds on Battery > Timed Shutdown Status is enabled, a power event will trigger a fault condition instead of executing the timed shutdown. [4008] PADM-21931 - Changes to Application Log Minimum Severity Setting require a reboot to take effect PADM-21960 - LCD orientation and brightness do not return to default values when a Reset to Factory Default is performed [5017] PADM-21974 - In CLI, changing the Data Log interval does not generate a Purge Warning Message, as it does in the web interface [9003] PADM-21981 - The IP Filter function behaves inconsistently behavior between CLI and GUI PADM-21984 - The IPv6 Filter function accepts an invalid mask PADM-21986 - Local user cannot login using the address set in the IPv6 Filter PADM-21991 - During a firmware upgrade using CLI, the screen may display 'failed to add accounting log record' though the upgrade is successful [4004] PADM-21993 - At the start of a firmware upgrade using CLI, the Accounting Log displays the loopback address as the origin. [5022] PADM-22001 - When editing the linked actions of a stateless event (e.g. Device Startup), PADM20 erroneously allows selection of an On Clear trigger. [4008] PADM-22014 - SNMP OID tlpUpsConfigHighVoltageResetTolerance fails to write a valid value [3027] PADM-22019 - SNMP OID tlpUpsConfigLowVoltageResetTolerance fails to write a valid value [3027] PADM-22024 - SNMP OID tlpUpsBatteryPackDetailLastReplaceDate is not writable until the Battery Installed Date is updated in the web interface [3015 3021] PADM-22026 - SNMP OID tlpUpsControlResetAllParameters is not available, though the equivalent is available in CLI and the web interface [3027] PADM-22032 - Data Log Rollups erroneously display parameter categories that are not supported (e.g. input voltage line to neutral L1-N) [5023] PADM-22047 - Fault Condition 'Output Bad' has no value PADM-22049 - For scheduled actions, no warning is provided that the set time must be at least ten minutes beyond current time [9003] PADM-22058 - Metrics listed as 'unknown' in the GUI are not displayed in the Data Log PADM-22060 - The high and low transfer voltage ranges shown in the web interface are incorrect [4004] PADM-22062 - When setting a false value for TruthValue OIDs during an SNMP SET, PADM20 should not respond with an error [4008] PADM-22067 - The set values for load ramp and shed delays do not align with the corresponding,observed delays when ramp and shed are executed [3003] PADM-22077 - In CLI, it should not be possible to set a value of zero for output current threshold High [5023] PADM-22107 - Under certain conditions, the shed start command will not work [4008] PADM-22108 - The date and time values of the Real Time Clock are affected by a firmware upgrade [9002 9003] PADM-22113 - After disabling an Autoprobe, the CLI and web interface report status as 'unknown' whereas in SNMP (tlpAgentAutoProbeStatus) it is reported as "OK" [5023] PADM-22115 - On configuring Battery Installed Date via CLI or web interface, the SNMP response for tlpUpsBatteryPackDetailLastReplaceDate is intermittent [4008] PADM-22116 - Configuring the Battery Installed Date value via CLI or web interface does not get reflected in SNMP (tlpUpsBatteryPackDetailLastReplaceDate) [4008] PADM-22138 - A Bypass Out Of Range condition is intermittently reported [4007] PADM-22139 - When the (AC) device is operating in Metric Mode, its status is reported slowly / incorrectly in the software interfaces [9002 9003] PADM-22140 - Disabling 'on-battery-shutdown-seconds' causes the time value to revert to the default value [4006 4007 4008] PADM-22144 - The 'AC Fail and Restore Auto-Reboot' command is available in SNMP and the web interface, but not in CLI [4006] PADM-22158 - The Bypass Voltage Low Limit and High Limit ranges reported in SNMP differ from those reported in CLI and the web interface [4000] PADM-22234 - Intermittently, a "Temperature Beyond Limits" Alert may persist after the threshold is changed to be in range [5018] PADM-22242 - When the UPS is on battery, the Buzzer Status variable reports 'silent', i.e. does not reflect the current state [3005] PADM-22268 - Fan speed is not reported correctly when the device is powered off [9003] PADM-22292 - THD Alert Tolerance does not have a value in SNMP, though displayed in GUI and CLI PADM-22356 - Min/Max Recorded High/Low briefly displays invalid values PADM-22489 - Keyboard Interrupts (Ctrl+C) in CLI cause multiple Python messages to appear PADM-22494 - "Card Upgrade Succeeded" event is not captured in syslog PADM-22509 - The Data Log in CLI (report) shows rows that are not displayed in GUI PADM-22551 - After resetting to factory defaults, the LCD brightness value is 100% but the actual brightness is 25% PADM-22581 - In Device details, the severity color of a sensor alarm is not propogated to the parent level PADM-22608 - SNMP tlpAgentSnmpContactTestTrap OID sends mulitple test traps PADM-22609 - SNMP tlpAgentEmailContactTest OID sends mulitple test emails PADM-22635 - tlpUpsControlUpsOff is treated as a reset if tlpUpsControlUpsOn is sent first [4006] PADM-22696 - With two sets of three E2 sensors connected (6 total) only four are getting populated in Device Properties PADM-22717 - SRCOOL Dehumidify mode behaves differently between Cooler models PADM-22728 - SRCOOL2 KWM and 12K are missing a Dashboard gauge after LX card restart PADM-22729 - SRCOOL2KWM does not retain "FAN Always On" setting after LX card restart PADM-22756 - Delete "Reset Device" Command and Control from Driver PADM-22772 - On certain PDU models, applying an IP address via LCD does not sync in the GUI PADM-22794 - On certain PDU models, when Total Harmonic Distortion Setting is enabled/disabled via the LCD, the user gets logged out of GUI PADM-22986 - The Humidity metric sometimes displays an invalid value PADM-22989 - Battery age date shows invalid date under certain conditions PADM-23029 - The Buzzer setting may be displayed with no value PADM-23077 - SRCOOL Remote Setpoint is not re-enabled from saved back-up PADM-23130 - Issues with the Output Energy and Output Power reported values PADM-23151 - Export Event Log shows inconsistent data for "Device = System" PADM-23172 - There are two redundant OIDs to Mute the UPS Buzzer PADM-23196 - Under certain conditions, connecting an E2 causes the card to go offline; a power cycle is required to get it back online PADM-23216 - GUI displays a created "Local User/Action" twice PADM-23232 - Device-replacing an E2 with a different model E2 does not follow this rule PADM-23304 - On certain PDU models, the Alerts shown in GUI do not match those shown via SNMP PADM-23305 - Communication Lost event does not show Device name information PADM-23320 - THD variable and parent do not change color to reflect out of bounds threshold PADM-23388 - SRCOOL with multiple connected E2 sensors causes issues with Remote Temperature PADM-23494 - Under cetain conditions, Accounting Log entries include the refresh token ------------------------------------------------------------------------------------------------------------------------------------------------------ PowerAlert Device Manager 20.0.1 (Build 118) 30-JUN-21 SHA1 hash: ee790ae84f9bc4e1ca0042252cb51e9d06ddc655 Copyright (c) 2021 by Tripp Lite All Rights Reserved IMPORTANT NOTES (same as above) REQUIREMENTS DEFECT FIXES PADM-16889 - Bypass, Economy, Standby & Converter Modes are not correctly reported on some devices. [4000 4001 4002 4003 4004 4006 4100 4200 4201] PADM-17613 - On certain devices, a tripped breaker will not trigger an "Output Off" event or alarm. [4100] PADM-18798 - Data variable "Remote Temperature Sensor Setting " should re-named "Remote Temperature Sensor" [9002] PADM-18897 - For SRCOOL devices, the Operating Mode "Idle" should be re-named "Defrosting" when the device is defrosting [9003] PADM-19894 - CLI allows load actions to be configured with both "on-set" and "on-clear" triggers whereas in GUI, it is either "on-set" or "on-clear" [5018] PADM-21876 - For certain UPS models, the Battery Status > Fully Discharged variable does not display a value [4004] PADM-21975 - Trap port parameter removed but still exist in "man" command in [4008 5023] PADM-22238 - An anomaly was observed in which a scheduled load action incorrectly affected other loads [5001] ENHANCEMENTS PADM-15645 - Support protocol 5025 PADM-11192 - Support protocol 4202 PADM-21194 - Support protocol 4010 PADM-21967 - 15.5.x to 20.x.x Default Action Data Migration Improvements NEW ISSUES (Note: these issues may have existed in previous releases) PADM-13416 - The event battery seconds remaining event and threshold variable should be similar in name PADM-15694 - No Battery age above threshold alert for external battery that is above threshold PADM-17331 - Device Driver-High and low transfer voltages show with a tenths precision but unit can only accept whole number PADM-17340 - In CLI, no error is generated when HTTP, HTTPS, SNMP, SSH and telnet ports are set to the same value PADM-17826 - in CLI, Press ^C causes an error PADM-18632 - After changes are made to E2 (Envirosense) temp thresholds and reboot, the values sometimes change by .1 resolution PADM-18725 - In CLI, a load-group schedule can be enabled with no assigned load-group, and a deleted assigned load group stays assigned PADM-18808 - An email template with empty "from_address" can be successfully saved PADM-18827 - E2 (Envirosense) protocol is incorrectly setting "insideThreshold" to true on startup for Temp(F) Low Critical PADM-18950 - Inablitity to edit event on a mobile device PADM-18951 - In GUI/Loads, two sets of buttons (Cancel,Save) exist in the Ramp/Shed edit dialog box PADM-19226 - The Data log is truncated on mobile devices and can't be scrolled PADM-19289 - Multiple Save popup messages appear in SMTP setup PADM-19290 - Changes made in the Internet menu item may sometimes fail to save PADM-19359 - Begin Ramp and Shed should be disabled after change ramp state via CLI without applying the change PADM-19491 - Battery Configuration appears differently for internal batteries in comparison to external battery packs PADM-19524 - Certain scheduled actions are shown for sensors that do not support/have the corresponding feature (i.e. dry contacts) PADM-19535 - In CLI, a Guest account appears to have control capabilities on loads for which it does not have privleges PADM-19762 - In CLI, exiting the device command format is required if the device name is changed in SNMP or GUI PADM-19851 - Changing a sensor name does not dynamically update its Dashboard gauge PADM-20307 - Contact Output does not reflect the proper severity PADM-20961 - For certain Cooling products, Setpoint is occassionally saved as a different value PADM-21034 - After downgrading from 20.0.x to 15.5.x, the device cannot be accessed via SFTP PADM-21052 - Changes to timezone made in CLI are not reflected in GUI PADM-21567 - Threshold tolerances differ between GUI and CLI PADM-21752 - Under certain conditions, Auto Acknowledge and Logging selections may not Save PADM-21853 - After upgrade from 15.5.x to 20.0.x, the default SMS action has no links to triggers, however on reset to defaults, SMS actions do have links PADM-21931 - Changes to Application Log Minimum Severity Setting require a reboot to take effect PADM-21981 - The IP Filter function behaves inconsistently behavior between CLI and GUI PADM-21984 - The IPv6 Filter function accepts an invalid mask PADM-21986 - Local user cannot login using the address set in the IPv6 Filter PADM-22047 - Fault Condition 'Output Bad' has no value PADM-22058 - Metrics listed as 'unknown' in the GUI are not displayed in the Data Log PADM-22292 - THD Alert Tolerance does not have a value in SNMP, though displayed in GUI and CLI PADM-22356 - Min/Max Recorded High/Low briefly displays invalid values PADM-22489 - Keyboard Interrupts (Ctrl+C) in CLI cause multiple Python messages to appear PADM-22494 - "Card Upgrade Succeeded" event is not captured in syslog PADM-22509 - The Data Log in CLI (report) shows rows that are not displayed in GUI PADM-22551 - After resetting to factory defaults, the LCD brightness value is 100% but the actual brightness is 25% PADM-22581 - In Device details, the severity color of a sensor alarm is not propogated to the parent level PADM-22608 - SNMP tlpAgentSnmpContactTestTrap OID sends mulitple test traps PADM-22609 - SNMP tlpAgentEmailContactTest OID sends mulitple test emails PADM-22635 - tlpUpsControlUpsOff is treated as a reset if tlpUpsControlUpsOn is sent first [4006] PADM-22696 - With two sets of three E2 sensors connected (6 total) only four are getting populated in Device Properties PADM-22717 - SRCOOL Dehumidify mode behaves differently between Cooler models PADM-22728 - SRCOOL2 KWM and 12K are missing a Dashboard gauge after LX card restart PADM-22729 - SRCOOL2KWM does not retain "FAN Always On" setting after LX card restart PADM-22756 - Delete "Reset Device" Command and Control from Driver PADM-22772 - On certain PDU models, applying an IP address via LCD does not sync in the GUI PADM-22794 - On certain PDU models, when Total Harmonic Distortion Setting is enabled/disabled via the LCD, the user gets logged out of GUI PADM-22986 - The Humidity metric sometimes displays an invalid value PADM-22989 - Battery age date shows invalid date under certain conditions PADM-23029 - The Buzzer setting may be displayed with no value PADM-23077 - SRCOOL Remote Setpoint is not re-enabled from saved back-up PADM-23130 - Issues with the Output Energy and Output Power reported values PADM-23151 - Export Event Log shows inconsistent data for "Device = System" PADM-23172 - There are two redundant OIDs to Mute the UPS Buzzer PADM-23196 - Under certain conditions, connecting an E2 causes the card to go offline; a power cycle is required to get it back online PADM-23216 - GUI displays a created "Local User/Action" twice PADM-23232 - Device-replacing an E2 with a different model E2 does not follow this rule PADM-23304 - On certain PDU models, the Alerts shown in GUI do not match those shown via SNMP PADM-23305 - Communication Lost event does not show Device name information PADM-23320 - THD variable and parent do not change color to reflect out of bounds threshold PADM-23388 - SRCOOL with multiple connected E2 sensors causes issues with Remote Temperature PADM-23494 - Under cetain conditions, Accounting Log entries include the refresh token KNOWN ISSUES PADM-9738 - SNMP does not report the same battery voltage parameters as does the web interface. [4201] PADM-9766 - On certain devices, configuration SNMP OIDs (e.g. tlpUpsConfigInputVoltage) incorrectly appear to be supported. [5 4006 4100] PADM-13412 - SNMP OIDs tlpUpsLowTransferVoltage and tlpUpsHighTransferVoltage do not map to corresponding UPS MIB OIDS [3021] PADM-13763 - Output Voltage is not selectable in any interface, other than on the device's LCD [4004] PADM-14689 - Changing installation date via SNMP OID tlpDeviceIdentDateInstalled does not propagate to all other interfaces [3005 3026] PADM-15416 - The Input Frequency variable does not change to zero when input power is cut [4007] PADM-16272 - When viewed on a mobile device, the 'Cleared' field in Alerts does not display status [3005] PADM-16488 - On certain devices, the Low Critical Threshold is ignored, resulting in the Battery Low state being triggered when the value falls below the Low Warning Threshold [3014 4007] PADM-16496 - Battery Status and Battery Capacity are incorrectly reported when the device is in a Low Battery condition [5] PADM-16810 - Input Voltage Thresholds do not appear for 380/400/415 VAC devices [4200] PADM-17041 - After undergoing a state change on all loads, certain PDU models may not correctly report the outlet state on a subset of those loads [5005] PADM-17554 - The Recorded High/Low Output Current values may not be accurate [4006] PADM-17580 - The terminology for E2 sensor Contact Input Alarm Level options (e.g. "Normally Closed") does not align with the condition, i.e. "Alarm" is not "Normal" [9003] PADM-17645 - Executing "Reboot PowerAlert" via the GUI appears differently than when executed via CLI. [5018] PADM-18313 - Temperature set points entered via SNMP (tlpCoolingSetPointDegF) are subject to rounding during conversion and so may not exactly match values entered using GUI or CLI [9002] PADM-18358 - A pin Reset does not automatically close web and CLI sessions even though the sessions become inactive; a screen refresh is required to return the user to the login screen [ALL] PADM-18552 - Watchdog is incorrectly reported (as supported) in Device details [5018] PADM-18557 - The names for Output Power(W) variables – KVA and KW – are displayed twice [3015 5018] PADM-18603 - Variable "Auto Shed on Transition" may be displayed in GUI for devices that do not support the features [5018] PADM-18677 - In CLI, SNMP Set OID Delay, Count, or Interval do not display the minimum value when a value below that minimum is entered [PADM-21012] [4008] PADM-18743 - CLI command "show security-mode" does not display the set parameter [3015 5018] PADM-18797 - Firmware updates of SRCOOL products may cause certain data variables to disappear; restoring PowerAlert to Factory Defaults should resolve the issue [9002] PADM-18886 - The Battery Age (Years) variable is not correctly displayed when viewed on a Galaxy mobile device [3015] PADM-18948 - The GUI allows the main Load to be cycled a second time, before the first one has completed [3015] PADM-19008 - In CLI, the "on" command accepts a value greater than the maximum [4008] PADM-19053 - Actions set to trigger on Clear events may not execute the number of times set by the count value. [5018] PADM-19108 - The Battery Transition Count quantity displayed in SNMP value does not reset when Reset Transition Count is executed in GUI or CLI [4008] PADM-19585 - Changes made to Alert Contacts in CLI do not automatically update in GUI; a screen refresh is required to view the changes in GUI [9003] PADM-19680 - In the Event Log, date-based filters may not display all relevant event entries [5018] PADM-19943 - The tlpUpsOutletGroup OID can be set to a value of zero [4008] PADM-20209 - If an event is switched from disabled to enabled while the event is taking place (active alert), it does not get logged or appear as an active alert in the Alert table. [5023] PADM-20411 - Certain Battery configuration details presented in SNMP are not displayed in GUI or CLI [3015] PADM-20447 - After deleting then creating load groups, the Load selection page may display a text artifact in the load Name [3015 5018] PADM-20661 - In CLI, setting the frequency of a scheduled action to 'once' will automatically- and without informing the user – reset (overwrite) the recurrence count to one (1). PADM-20664 - In SNMP, the tlpUpsConfigBypassLowerLimitPercent variable can be set to a value outside the allowed range [4007] PADM-20703 - For Scheduled Actions, the "run-on" parameter will automatically update to a different value if it is set too close to current time [3015 5018] PADM-20786 - In SNMP, the tlpUpsConfigHigh/LowVoltageTransfer OIDs cannot be set; use CLI or GUI to set these parameters [3027] PADM-20825 - In CLI, the action delay variable can be set to a value outside the allowed range [9002, 9003] PADM-20852 - The Sensor metrics selected to be recorded (in Data Log Settings) are not correctly reflected in CLI [9003 9300] PADM-20895 - If two or three E2 sensors are exchanged on an active device (e.g. disconnect two E2MTs and connect two E2MTDOs), the "Device Properties" page will not immediately reflect the change; eventually it will. A reboot of PowerAlert will immediately resolve the issue. PADM-21041 - Log exports will be recorded as successful even if the recipient email is invalid (e.g. fails Send Test) [3015 5018] PADM-21046 - The Event Log may not record failed SNMP Traps, i.e. sent to an invalid SNMP trap recipient [3015 5018] PADM-21272 - When performing a "Send Test" of an Alert Contact, the "Cancel" function may not work; the test will continue [3015 5018] PADM-21287 - Under certain conditions the 'Loads Not All On' alert may not clear at the same time as the alert for the corresponding individual load(s). [4008] PADM-21311 - Unselecting device variables to be (Data) logged may cause the displayed data not to align with the column headers [3015 5018] PADM-21315 - If a log export is performed to an invalid email address, the progress indication box may get stuck after reaching 100%; perform a screen refresh to recover [3015 5018] PADM-21341 - CLI allows enabling an action with no added contacts; GUI requires a contact when enabling an action. [4008] PADM-21342 - Standard external battery packs that are added in the Batteries page are numerically represented on the Device Details page under "Number of External Batteries". Smart external battery packs can be added in the Batteries page, but are not be accounted for in "Number of External Batteries". PADM-21381 - When Ramp/Shed is being edited in GUI, attempting to make edits via SNMP (tlpUpsControlRamp/Shed) will incorrectly return "Set Succeeded" [4008] PADM-21383 - In CLI, if the load ramp state is changed, but not applied, Begin Ramp and Shed in GUI should be disabled [4008] PADM-21400 - After adding an external battery pack via the "Batteries" page, the displayed runtime does not update to reflect the new configuration. Navigate away from, then back to the page in order to display the updated runtime. PADM-21463 - In CLI, performing the 'restore' command with no backup file present will display an unformatted message [4008] PADM-21685 - For certain UPS models, the Events page may display duplicate or similar-sounding events. PADM-21720 - Battery Replacement Dates are overwritten during a Restore action [4006] PADM-21807 - Active alerts related to sensors get cleared if the sensor is disconnected [3015] PADM-21808 - For devices that support both controllable and non-controllable loads, Alert/Email/SMS/Traps will get generated for controllable loads, but not the non-controllable loads [3015] PADM-21828 - The Email Alarm ID for certain event types (stateless) is shared; it should be unique for each such event [4008] PADM-21878 - Events triggered via HID (ERRCODE) are not mapped to PADM20 Events [4008] PADM-21887 - When Seconds on Battery > Timed Shutdown Status is enabled, a power event will trigger a fault condition instead of executing the timed shutdown. [4008] PADM-21960 - LCD orientation and brightness do not return to default values when a Reset to Factory Default is performed [5017] PADM-21974 - In CLI, changing the Data Log interval does not generate a Purge Warning Message, as it does in the web interface [9003] PADM-21991 - During a firmware upgrade using CLI, the screen may display 'failed to add accounting log record' though the upgrade is successful [4004] PADM-21993 - At the start of a firmware upgrade using CLI, the Accounting Log displays the loopback address as the origin. [5022] PADM-22001 - When editing the linked actions of a stateless event (e.g. Device Startup), PADM20 erroneously allows selection of an On Clear trigger. [4008] PADM-22014 - SNMP OID tlpUpsConfigHighVoltageResetTolerance fails to write a valid value [3027] PADM-22019 - SNMP OID tlpUpsConfigLowVoltageResetTolerance fails to write a valid value [3027] PADM-22024 - SNMP OID tlpUpsBatteryPackDetailLastReplaceDate is not writable until the Battery Installed Date is updated in the web interface [3015 3021] PADM-22026 - SNMP OID tlpUpsControlResetAllParameters is not available, though the equivalent is available in CLI and the web interface [3027] PADM-22032 - Data Log Rollups erroneously display parameter categories that are not supported (e.g. input voltage line to neutral L1-N) [5023] PADM-22049 - For scheduled actions, no warning is provided that the set time must be at least ten minutes beyond current time [9003] PADM-22060 - The high and low transfer voltage ranges shown in the web interface are incorrect [4004] PADM-22062 - When setting a false value for TruthValue OIDs during an SNMP SET, PADM20 should not respond with an error [4008] PADM-22067 - The set values for load ramp and shed delays do not align with the corresponding,observed delays when ramp and shed are executed [3003] PADM-22077 - In CLI, it should not be possible to set a value of zero for output current threshold High [5023] PADM-22107 - Under certain conditions, the shed start command will not work [4008] PADM-22108 - The date and time values of the Real Time Clock are affected by a firmware upgrade [9002 9003] PADM-22113 - After disabling an Autoprobe, the CLI and web interface report status as 'unknown' whereas in SNMP (tlpAgentAutoProbeStatus) it is reported as "OK" [5023] PADM-22115 - On configuring Battery Installed Date via CLI or web interface, the SNMP response for tlpUpsBatteryPackDetailLastReplaceDate is intermittent [4008] PADM-22116 - Configuring the Battery Installed Date value via CLI or web interface does not get reflected in SNMP (tlpUpsBatteryPackDetailLastReplaceDate) [4008] PADM-22138 - A Bypass Out Of Range condition is intermittently reported [4007] PADM-22139 - When the (AC) device is operating in Metric Mode, its status is reported slowly / incorrectly in the software interfaces [9002 9003] PADM-22140 - Disabling 'on-battery-shutdown-seconds' causes the time value to revert to the default value [4006 4007 4008] PADM-22144 - The 'AC Fail and Restore Auto-Reboot' command is available in SNMP and the web interface, but not in CLI [4006] PADM-22158 - The Bypass Voltage Low Limit and High Limit ranges reported in SNMP differ from those reported in CLI and the web interface [4000] PADM-22234 - Intermittently, a "Temperature Beyond Limits" Alert may persist after the threshold is changed to be in range [5018] PADM-22242 - When the UPS is on battery, the Buzzer Status variable reports 'silent', i.e. does not reflect the current state [3005] PADM-22268 - Fan speed is not reported correctly when the device is powered off [9003] ---------------------------------------------------------------------------------------------------------------------------------------------------- PowerAlert Device Manager 20.0.0 (Build 2526) 9-FEB-21 SHA1 hash: 6094f445d2e4cfc481b7ee4a757216d9e267cee1 Copyright (c) 2021 by Tripp Lite All Rights Reserved IMPORTANT NOTES (same as above) REQUIREMENTS DEFECT FIXES ENHANCEMENTS NEW ISSSUES PADM-9738 - SNMP does not report the same battery voltage parameters as does the web interface. [4201] PADM-9766 - On certain devices, configuration SNMP OIDs (e.g. tlpUpsConfigInputVoltage) incorrectly appear to be supported. [5 4006 4100] PADM-13412 - SNMP OIDs tlpUpsLowTransferVoltage and tlpUpsHighTransferVoltage do not map to corresponding UPS MIB OIDS [3021] PADM-13763 - Output Voltage is not selectable in any interface, other than on the device's LCD [4004] PADM-14689 - Changing installation date via SNMP OID tlpDeviceIdentDateInstalled does not propagate to all other interfaces [3005 3026] PADM-15416 - The Input Frequency variable does not change to zero when input power is cut [4007] PADM-16272 - When viewed on a mobile device, the 'Cleared' field in Alerts does not display status [3005] PADM-16488 - On certain devices, the Low Critical Threshold is ignored, resulting in the Battery Low state being triggered when the value falls below the Low Warning Threshold [3014 4007] PADM-16496 - Battery Status and Battery Capacity are incorrectly reported when the device is in a Low Battery condition [5] PADM-16810 - Input Voltage Thresholds do not appear for 380/400/415 VAC devices [4200] PADM-16889 - Bypass, Economy, Standby & Converter Modes are not correctly reported on some devices. [4000 4001 4002 4003 4004 4006 4100 4200 4201] PADM-17041 - After undergoing a state change on all loads, certain PDU models may not correctly report the outlet state on a subset of those loads [5005] PADM-17613 - On certain devices, a tripped breaker will not trigger an "Output Off" event or alarm. [4100] PADM-17554 - The Recorded High/Low Output Current values may not be accurate [4006] PADM-17580 - The terminology for E2 sensor Contact Input Alarm Level options (e.g. "Normally Closed") does not align with the condition, i.e. "Alarm" is not "Normal" [9003] PADM-17645 - Executing "Reboot PowerAlert" via the GUI appears differently than when executed via CLI. [5018] PADM-18313 - Temperature set points entered via SNMP (tlpCoolingSetPointDegF) are subject to rounding during conversion and so may not exactly match values entered using GUI or CLI [9002] PADM-18358 - A pin Reset does not automatically close web and CLI sessions even though the sessions become inactive; a screen refresh is required to return the user to the login screen [ALL] PADM-18552 - Watchdog is incorrectly reported (as supported) in Device details [5018] PADM-18557 - The names for Output Power(W) variables – KVA and KW – are displayed twice [3015 5018] PADM-18603 - Variable "Auto Shed on Transition" may be displayed in GUI for devices that do not support the features [5018] PADM-18677 - In CLI, SNMP Set OID Delay, Count, or Interval do not display the minimum value when a value below that minimum is entered [PADM-21012] [4008] PADM-18743 - CLI command "show security-mode" does not display the set parameter [3015 5018] PADM-18797 - Firmware updates of SRCOOL products may cause certain data variables to disappear; restoring PowerAlert to Factory Defaults should resolve the issue [9002] PADM-18798 - Data variable "Remote Temperature Sensor Setting " should re-named "Remote Temperature Sensor" [9002] PADM-18886 - The Battery Age (Years) variable is not correctly displayed when viewed on a Galaxy mobile device [3015] PADM-18897 - For SRCOOL devices, the Operating Mode "Idle" should be re-named "Defrosting" when the device is defrosting [9003] PADM-18948 - The GUI allows the main Load to be cycled a second time, before the first one has completed [3015] PADM-19008 - In CLI, the "on" command accepts a value greater than the maximum [4008] PADM-19053 - Actions set to trigger on Clear events may not execute the number of times set by the count value. [5018] PADM-19108 - The Battery Transition Count quantity displayed in SNMP value does not reset when Reset Transition Count is executed in GUI or CLI [4008] PADM-19585 - Changes made to Alert Contacts in CLI do not automatically update in GUI; a screen refresh is required to view the changes in GUI [9003] PADM-19680 - In the Event Log, date-based filters may not display all relevant event entries [5018] PADM-19894 - CLI allows load actions to be configured with both "on-set" and "on-clear" triggers whereas in GUI, it is either "on-set" or "on-clear" [5018] PADM-19943 - The tlpUpsOutletGroup OID can be set to a value of zero [4008] PADM-20209 - If an event is switched from disabled to enabled while the event is taking place (active alert), it does not get logged or appear as an active alert in the Alert table. [5023] PADM-20411 - Certain Battery configuration details presented in SNMP are not displayed in GUI or CLI [3015] PADM-20447 - After deleting then creating load groups, the Load selection page may display a text artifact in the load Name [3015 5018] PADM-20661 - In CLI, setting the frequency of a scheduled action to 'once' will automatically- and without informing the user – reset (overwrite) the recurrence count to one (1). PADM-20664 - In SNMP, the tlpUpsConfigBypassLowerLimitPercent variable can be set to a value outside the allowed range [4007] PADM-20703 - For Scheduled Actions, the "run-on" parameter will automatically update to a different value if it is set too close to current time [3015 5018] PADM-20786 - In SNMP, the tlpUpsConfigHigh/LowVoltageTransfer OIDs cannot be set; use CLI or GUI to set these parameters [3027] PADM-20825 - In CLI, the action delay variable can be set to a value outside the allowed range [9002, 9003] PADM-20852 - The Sensor metrics selected to be recorded (in Data Log Settings) are not correctly reflected in CLI [9003 9300] PADM-20895 - If two or three E2 sensors are exchanged on an active device (e.g. disconnect two E2MTs and connect two E2MTDOs), the "Device Properties" page will not immediately reflect the change; eventually it will. A reboot of PowerAlert will immediately resolve the issue. PADM-21041 - Log exports will be recorded as successful even if the recipient email is invalid (e.g. fails Send Test) [3015 5018] PADM-21046 - The Event Log may not record failed SNMP Traps, i.e. sent to an invalid SNMP trap recipient [3015 5018] PADM-21272 - When performing a "Send Test" of an Alert Contact, the "Cancel" function may not work; the test will continue [3015 5018] PADM-21287 - Under certain conditions the 'Loads Not All On' alert may not clear at the same time as the alert for the corresponding individual load(s). [4008] PADM-21311 - Unselecting device variables to be (Data) logged may cause the displayed data not to align with the column headers [3015 5018] PADM-21315 - If a log export is performed to an invalid email address, the progress indication box may get stuck after reaching 100%; perform a screen refresh to recover [3015 5018] PADM-21341 - CLI allows enabling an action with no added contacts; GUI requires a contact when enabling an action. [4008] PADM-21342 - Standard external battery packs that are added in the Batteries page are numerically represented on the Device Details page under "Number of External Batteries". Smart external battery packs can be added in the Batteries page, but are not be accounted for in "Number of External Batteries". PADM-21381 - When Ramp/Shed is being edited in GUI, attempting to make edits via SNMP (tlpUpsControlRamp/Shed) will incorrectly return "Set Succeeded" [4008] PADM-21383 - In CLI, if the load ramp state is changed, but not applied, Begin Ramp and Shed in GUI should be disabled [4008] PADM-21400 - After adding an external battery pack via the "Batteries" page, the displayed runtime does not update to reflect the new configuration. Navigate away from, then back to the page in order to display the updated runtime. PADM-21463 - In CLI, performing the 'restore' command with no backup file present will display an unformatted message [4008] PADM-21685 - For certain UPS models, the Events page may display duplicate or similar-sounding events. PADM-21720 - Battery Replacement Dates are overwritten during a Restore action [4006] PADM-21807 - Active alerts related to sensors get cleared if the sensor is disconnected [3015] PADM-21808 - For devices that support both controllable and non-controllable loads, Alert/Email/SMS/Traps will get generated for controllable loads, but not the non-controllable loads [3015] PADM-21828 - The Email Alarm ID for certain event types (stateless) is shared; it should be unique for each such event [4008] PADM-21876 - For certain UPS models, the Battery Status > Fully Discharged variable does not display a value [4004] PADM-21878 - Events triggered via HID (ERRCODE) are not mapped to PADM20 Events [4008] PADM-21887 - When Seconds on Battery > Timed Shutdown Status is enabled, a power event will trigger a fault condition instead of executing the timed shutdown. [4008] PADM-21960 - LCD orientation and brightness do not return to default values when a Reset to Factory Default is performed [5017] PADM-21974 - In CLI, changing the Data Log interval does not generate a Purge Warning Message, as it does in the web interface [9003] PADM-21975 - Trap port parameter removed but still exist in "man" command in [4008 5023] PADM-21991 - During a firmware upgrade using CLI, the screen may display 'failed to add accounting log record' though the upgrade is successful [4004] PADM-21993 - At the start of a firmware upgrade using CLI, the Accounting Log displays the loopback address as the origin. [5022] PADM-22001 - When editing the linked actions of a stateless event (e.g. Device Startup), PADM20 erroneously allows selection of an On Clear trigger. [4008] PADM-22014 - SNMP OID tlpUpsConfigHighVoltageResetTolerance fails to write a valid value [3027] PADM-22019 - SNMP OID tlpUpsConfigLowVoltageResetTolerance fails to write a valid value [3027] PADM-22024 - SNMP OID tlpUpsBatteryPackDetailLastReplaceDate is not writable until the Battery Installed Date is updated in the web interface [3015 3021] PADM-22026 - SNMP OID tlpUpsControlResetAllParameters is not available, though the equivalent is available in CLI and the web interface [3027] PADM-22032 - Data Log Rollups erroneously display parameter categories that are not supported (e.g. input voltage line to neutral L1-N) [5023] PADM-22049 - For scheduled actions, no warning is provided that the set time must be at least ten minutes beyond current time [9003] PADM-22060 - The high and low transfer voltage ranges shown in the web interface are incorrect [4004] PADM-22062 - When setting a false value for TruthValue OIDs during an SNMP SET, PADM20 should not respond with an error [4008] PADM-22067 - The set values for load ramp and shed delays do not align with the corresponding,observed delays when ramp and shed are executed [3003] PADM-22077 - In CLI, it should not be possible to set a value of zero for output current threshold High [5023] PADM-22107 - Under certain conditions, the shed start command will not work [4008] PADM-22108 - The date and time values of the Real Time Clock are affected by a firmware upgrade [9002 9003] PADM-22113 - After disabling an Autoprobe, the CLI and web interface report status as 'unknown' whereas in SNMP (tlpAgentAutoProbeStatus) it is reported as "OK" [5023] PADM-22115 - On configuring Battery Installed Date via CLI or web interface, the SNMP response for tlpUpsBatteryPackDetailLastReplaceDate is intermittent [4008] PADM-22116 - Configuring the Battery Installed Date value via CLI or web interface does not get reflected in SNMP (tlpUpsBatteryPackDetailLastReplaceDate) [4008] PADM-22138 - A Bypass Out Of Range condition is intermittently reported [4007] PADM-22139 - When the (AC) device is operating in Metric Mode, its status is reported slowly / incorrectly in the software interfaces [9002 9003] PADM-22140 - Disabling 'on-battery-shutdown-seconds' causes the time value to revert to the default value [4006 4007 4008] PADM-22144 - The 'AC Fail and Restore Auto-Reboot' command is available in SNMP and the web interface, but not in CLI [4006] PADM-22158 - The Bypass Voltage Low Limit and High Limit ranges reported in SNMP differ from those reported in CLI and the web interface [4000] PADM-22234 - Intermittently, a "Temperature Beyond Limits" Alert may persist after the threshold is changed to be in range [5018] PADM-22238 - An anomaly was observed in which a scheduled load action incorrectly affected other loads [5001] PADM-22242 - When the UPS is on battery, the Buzzer Status variable reports 'silent', i.e. does not reflect the current state [3005] PADM-22268 - Fan speed is not reported correctly when the device is powered off [9003] KNOWN ISSUES END RELEASE NOTES